E-mail Etiquette

E-mail Etiquette : How to Get the Best Results from Your E-mails

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Description

Offering practical, jargon-free advice, "E-mail etiquette" sets out to help with a wide range of essential issues, including managing your inbox, composing e-mails that hit the right note every time, responding to tricky messages, and understanding the legal implications of business e-mails. This book contains a quiz to assess strengths and weaknesses, step-by-step guidance and action points, top tips to bear in mind for the future, common mistakes and advice on how to avoid them, summaries of key points, and lists the best sources of further help.show more

Product details

  • Electronic book text
  • A & C Black Publishers Ltd (Digital)
  • A & C Black Publishers Ltd
  • London, United Kingdom
  • 0713678771
  • 9780713678772