Drew's Rules: A Guide to Customer Service
Drew's Rules: A Guide to Providing Good Customer Service highlights the importance of good customer service skills. It is a unique survey of the author's career in customer service, and is saturated with rules on how to effectively engage customers. By reading this book, you can learn skills that helped make the author great in his profession.
- Paperback | 90 pages
- 152.4 x 228.6 x 5.84mm | 190.51g
- 11 Feb 2011
- London, United Kingdom