Doctors Talking With Patients/Patients Talking With Doctors

Doctors Talking With Patients/Patients Talking With Doctors : Improving Communication in Medical Visits

  • Hardback
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Medical visits are often less effective and satisfying than they would be if doctors and patients better understood the communication processes appropriate to their mutual purposes. The verbal and non-verbal exchanges that take place between doctor and patient affect the latter's motivation in pursuing advice and can result in a range of positive or negative psychological reactions including comfort, alarm, depression or resolve. "Talk" is broadly interpreted and is shown, on the basis of extensive research evidence, to have far-reaching results. Roter and Hall set out specific, scientifically established principles and recommendations for improving doctor-patient relationships. They describe and analyse the social and psychological factors that colour the doctor-patient exchanges and detail changes that will benefit both parties to the medical experience. In recognising the great importance of the social process to sound medical care, the authors offer encouragement and principles of action to doctors and patients alike.
They, accordingly, allow both caregiver and receiver to reflect on how each approaches the medical visit and how the results of that emotionally charged event can be significantly improved.
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Product details

  • Hardback | 224 pages
  • 154.94 x 236.22 x 25.4mm | 566.99g
  • Greenwood Press
  • Westport, United States
  • 0865690480
  • 9780865690486

Table of contents

The Nature Of The Doctor-patient Relationship; The Significance of Talk; The Nature of the Doctor-patient Relationship; The Influence of Patient Characteristics on Communication between the Doctor and the Patient; The Influence of Physician Characteristics on Communication between the Doctor and the Patient; What Usually Happens in Medical Visits; Patterns of Talk in the Medical Visit; Giving and Withholding Information; The Special Case of Informative Talk in the Medical Visit; Prospects For Improved Talk; Talk and the Quality of Care; Consequences of Talk - The Relationship of Talk to Patient Outcomes; Improving Talk through Interventions; Toward a Healthier Medical Visit.
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Review quote

"Doctors Talking with Patients/Patients Talking with Doctors is a treasure-trove of information about patient-doctor communication. . . . This book provides an impressive distillation of the important literature on this topic, much of it originating with Roter and Hall themselves. Roter and Hall provide fact and opinion succinctly and elegantly, in sufficient detail but without wasting words. . . . YThey have summarized a large part of medicine. As astute analysts of the spoken word, they unravel patient-doctor communication. The nuggets of information that come from this unraveling will be helpful to practitioners and students of medicine. A careful reading of this book can provide a solid understanding of what is now known about verbal interactions between patients and doctors. Because this information is so fundamental, it would be marvelous if every medical student read this book. Similarly, it would be marvelous if every practicing physician read it."-New England Journal of Medicine
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About Debra Roter

DEBRA L. ROTER is a Professor at The Johns Hopkins University where she teaches in the School of Hygiene and Public Health.JUDITH A. HALL is a Professor of Psychology at Northeastern University.
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