Developing Your Staff

Developing Your Staff

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One of the major tasks facing any manager is the challenge of maximizing staff effectiveness, efficiency and performance. This practical guide looks at a range of factors associated with this issue, such as motivation and development, assessing competencies, delegation, training and career more

Product details

  • Paperback | 128 pages
  • 132.1 x 210.8 x 10.2mm | 158.76g
  • Kogan Page Ltd
  • London, United Kingdom
  • English
  • 0749435259
  • 9780749435257
  • 2,172,336

Table of contents

Part 1 Attitudes to development: Staff attitudes; Motivation; Management implications; A development culture; The range of development methods. Part 2 Assessing competencies: Job objectives; Creating a development plan; Job appraisal; A cycle of improvement. Part 3 The development task: The development gap; Evaluating throughout the year; The effect on the individual; Creating the right habit. Part 4 Delegation as an aid to development: The benefits of delegation; The reasons why delegation may be avoided; Minimizing the risk; Monitoring progress; Evaluating the process. Part 5 On-the-job training; The target of on-the-job training; Defining the development task; A systematic approach; Utilizing appropriate methods; Learning on the job; An economy of scale; Mentoring. Part 6 Horses for courses: Courses, and more courses; Role-play methods; Activity courses; Simulations; Management games; Packaged training; Brainstorming; Development circles; Open learning; Resource; centres Job rotation and swapping; Using training films. Part 7 Long-term training: Long courses; Well qualified; Policy on qualifications; A development continuum; Secondment; Sabbaticals; Individual motivation. Part 8 Monitoring progress; Informal monitoring; Testing training effectiveness; Seeing for yourself; Course assessment; Annual job appraisal; The ultimate alternative; Onwards and upwards. Part 9 Career implications: The need to plan careers; Setting a course; Perception is reality; Active career management; The way ahead; The management response; Afterword; Postscript - more

About Patrick Forsyth

Patrick Forsyth runs Touchstone Training & Consultancy based in the U.K. and specialises in marketing, sales and communications skills. Writing is a significant part of his own work portfolio. He is the author of more than fifty successful business books (with translations into 23 languages). These include: How to Motivate People, Successful Time Management, How to Write Reports and Proposals, Tough Tactics for Tough Times, Effective Business Writing and The PowerPoint Detox (all published by Kogan Page). He writes regularly for a number of business journals and for Writing Magazine, and devises and writes training more

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