Delmar's Administrative Medical Assisting

Delmar's Administrative Medical Assisting

5 (1 rating by Goodreads)
By (author)  , By (author)  , By (author) 

List price: US$143.95

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks


Delmar's complete learning system prepares students to become multiskilled medical assistants for the 21st century! This revised full-color administrative medical assisting textbook is part of a dynamic learning system that includes a free administrative skills CD-ROM bound in the text; a separate workbook; and instructor support materials. Together, these learning tools integrate essential and advanced competencies set forth by the AAMA's Role Delineation Study, emphasizing interpersonal communications and changes in the health care setting. The entire learning system is complemented by real-life characters and scenarios from the field of medical assisting-a feature not found in any other text!
New to the Second Edition All procedures grouped at the end of chapters for easier accessibility Increased number of case studies for critical thinking skills Web activities at the end of each chapter Psychological tip box in each chapter reflecting CAAHEP mandates Skills CD-ROM provides varied activities in all front office functions Other Outstanding Features Full-color illustrations and photographs throughout reinforce chapter content and provide visual emphasis "How to Use This Book" and "How to Use the Skills CD-ROM" sections help you understand the structure of the learning system All appropriate chapters include key terms, chapter outlines, objectives, role delineation components, real-life scenarios, patient teaching tips, step-by-step procedures, case studies, and review questions Icons highlight important topics such as computers, managed care, safety, cultural issues, and infection control
show more

Product details

  • Mixed media product | 464 pages
  • 221 x 281.9 x 23.1mm | 1,197.49g
  • Cengage Learning, Inc
  • Delmar Cengage Learning
  • Clifton Park, United States
  • English
  • Revised
  • 2nd Revised edition
  • Illustrations (some col.)
  • 0766824233
  • 9780766824232

Table of contents

Section I: General Procedures. Unit 1: Introduction to Medical Assisting and Health Professions. Chapter 1: Medical Assisting as a Profession. Chapter 2: Health Care Settings and the Health Care Team. Chapter 3: History of Medicine. Unit 2: The Therapeutic Approach. Chapter 4: Therapeutic Communication Skills. Chapter 5: Coping Skills for the Medical Assistant. Chapter 6: The Therapeutic Approach to the Patient with Life-Threatening Illness. Unit 3: Responsible Medical Practice. Chapter 7: Legal Considerations. Chapter 8: Ethical Considerations. Chapter 9: Emergency Procedures and First Aid. Section II: Administrative Procedures. Unit 4: Integrated Administrative Procedures. Chapter 10: Creating the Facility Environment. Chapter 11: Computer Use in the Ambulatory Care Setting. Chapter 12: Telephone Techniques. Chapter 13: Patient Scheduling. Chapter 14: Medical Records Management. Chapter 15: Written Communications. Chapter 16: Transcription. Chapter 17: Daily Financial Practices. Chapter 18: Medical Insurance. Chapter 19: Coding. Chapter 20: Billing and Collections. Chapter 21: Accounting Practices. Chapter 22: The Medical Assistant as Office Manager. Chapter 23: The Medical Assistant as Human Resource Manager. Unit 7: Entry Into the Profession. Chapter 24: Preparing for Medical Assisting Credentials. Chapter 25: Employment Strategies.
show more

Rating details

1 ratings
5 out of 5 stars
5 100% (1)
4 0% (0)
3 0% (0)
2 0% (0)
1 0% (0)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X