Customer is King

Customer is King : How to Exceed Their Expectations

3.33 (6 ratings by Goodreads)
By (author)  , Foreword by 

List price: US$14.95

Currently unavailable

We can notify you when this item is back in stock

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks


Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, Customer is King is about putting the emphasis back on the customer. Through key questions, case studies, checklists, worksheets and frequently asked questions. Robert Craven shows you how to look at your business through your customers' eyes, understand what they really want and, ultimately, get them to buy from you. A practical, hands-on, thought-provoking book for anyone running or growing a business, or for professional marketers who have found that their methods don't work any more

Product details

  • Paperback | 192 pages
  • 135 x 205 x 16.51mm | 220g
  • Ebury Publishing
  • Virgin Books
  • London, United Kingdom
  • English
  • 0753506882
  • 9780753506882

About Robert Craven

Robert Craven is a mentor and consultant who has helped to turn around more than 1,000 companies, showing small businesses how to grow and making larger businesses more nimble. He is a regular contributor to the London Independent, an Associate Fellow at Warwick Business School and author of Kick-Start Your more

Rating details

6 ratings
3.33 out of 5 stars
5 0% (0)
4 67% (4)
3 17% (1)
2 0% (0)
1 17% (1)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X