Customer Facing Processes and Customer Experience

Customer Facing Processes and Customer Experience

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Description

Ajit Utagikar with his breakthrough approach to customer experience design hits the nail squarely on the head. His insights make this book a riveting read and an invaluable guide to practical applications.show more

Product details

  • Paperback | 194 pages
  • 124.46 x 210.82 x 12.7mm | 249.47g
  • Infinity Publishing (PA)
  • United States
  • English
  • black & white illustrations
  • 0741454130
  • 9780741454133

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