Customer Experience 365

Customer Experience 365 : Daily Advice for Better Customer Service

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Customer Experience 365 provides daily advice, guidance and insight to anyone who deals with customers (internal or external) on a regular basis.Filled with insight and humor, Customer Experience 365 reminds us of the key enablers of great service: empathy, listening, genuine care and most of all quick action.
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Product details

  • Paperback | 388 pages
  • 127 x 203 x 22mm | 422g
  • United States
  • English
  • black & white illustrations
  • 1508651159
  • 9781508651154