Customer Experience 365 : Daily Advice for Better Customer Service
Customer Experience 365 provides daily advice, guidance and insight to anyone who deals with customers (internal or external) on a regular basis.Filled with insight and humor, Customer Experience 365 reminds us of the key enablers of great service: empathy, listening, genuine care and most of all quick action.
- Paperback | 388 pages
- 127 x 203 x 22mm | 422g
- 07 Jun 2016
- Createspace Independent Publishing Platform
- United States
- black & white illustrations