The Cultural Intelligence Difference: Master the One Skill You Cant Do Without in Todays Global Economy
15%
off

The Cultural Intelligence Difference: Master the One Skill You Cant Do Without in Todays Global Economy

3.77 (85 ratings by Goodreads)
By (author) 

Free delivery worldwide

Available. Dispatched from the UK in 3 business days
When will my order arrive?

Description

Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. The Cultural Intelligence Difference gives readers:

A scientifically validated instrument for measuring their personal CQ scoreCustomized strategies for improving interactions with people from diverse cultures New findings on the bottom-line benefits of cultural intelligenceExamples of major organizations that use CQ to achieve success
A high CQ points to more than just cultural sensitivity. It is linked to improved decision making, negotiation, networking, and leadership skills-and provides a crucial advantage in a crowded job market. The Cultural Intelligence Difference delivers a powerful tool for navigating today's work world with finesse-and success.
show more

Product details

  • Hardback | 224 pages
  • 64 x 93 x 10mm | 476.27g
  • Amacom
  • Nashville, United States
  • English
  • Special
  • 081441706X
  • 9780814417065
  • 81,163

Flap copy

IQ, EQ, and now...CQ!



CQ is cultural intelligence, a compelling new measure that strongly correlates with your ability to thrive in the workplace today. CQ extends beyond simply registering cultural differences; it's proven to positively impact your ability to communicate, network, and lead in our culturally diverse workplaces and globalized world. From managing multicultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets, enhanced cultural intelligence can spell the difference between success and failure.



Fortunately, anyone's CQ can be quickly improved! The Cultural Intelligence Difference is a one-stop guide to both assessing your current CQ and boosting your scores. Written by America's #1 expert on the topic, the book gives you:



- Customized strategies for improving your cross-cultural interactions, with an emphasis on problem solving and adapting behavior

- New findings on the impressive bottom-line benefits of CQ

- Examples of major organizations that use CQ to achieve success



As Livermore uncovers, low CQ is the primary reason that organizations lose money when expanding into culturally diverse markets. It's the reason so many teams fall apart, negotiations falter, marketing efforts fail, or projects derail. Business leaders are now waking up to the fact that successfully navigating cross-cultural experiences is an imperative for everyone in the organization, at every level and industry.



Packed with current research and insightful examples, The Cultural Intelligence Difference gives you the knowledge and skills you need to work effectively with anyone, anywhere.



David Livermore, Ph.D., is president and partner at the Cultural Intelligence Center and a visiting research fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 100 countries and is the author of Leading with Cultural Intelligence. Please visit him at www.davidlivermore.com.
show more

Back cover copy

A proven way to measure cultural intelligence (CQ), with strategies for pushing your score and effectiveness higher!



Global interconnectivity and the growing diversity of the workplace has led to a multibillion-dollar industry of diversity training and international management courses. Yet 90 percent of executives from 68 countries identify cross-cultural effectiveness as their top management challenge. The ability to understand different perspectives and adjust behaviors accordingly can be the deciding factor in whether teams work cohesively, deals are closed, and projects thrive--and it can make or break a career. A new approach is needed.



Now, David Livermore, an expert on cultural intelligence (CQ) who has authored multiple books and is a frequent adviser to government agencies and Fortune 500s, shows you how to tap into the power of CQ with a proven way to assess and improve the way you manage, negotiate, network, and more in any kind of environment. The book delivers the nuanced and insightful information you need to build the deep cultural intelligence required to really thrive in our multicultural workplaces and globalized world.



Gain the proven benefits of the CQ difference--and give yourself a crucial advantage in today's crowded job market and hypercompetitive workplace.



Advance praise for The Cultural Intelligence Difference



"This isn't a typical business book. It's about succeeding through respect, by allowing people to have their dignity, by understanding who they are. I guess that makes it far more important than you'd expect." -- Seth Godin, author, Linchpin



"The Cultural Intelligence Difference is a perfect follow-up to the groundbreaking Leading with Cultural Intelligence. This book drills down deeper to help you improve your CQ so you and your organization can really make a difference in the world. Another gem from David Livermore!" -- Ken Blanchard, coauthor, The One Minute Manager(R) and Lead with LUV



"David Livermore has written another significant addition to the cultural intelligence resources. The Cultural Intelligence Difference is a very practical guide with ideas that are immediately useful." -- Soon Ang, Ph.D., pioneering researcher in cultural intelligence, Nanyang Technological University, Singapore
show more

Table of contents

CONTENTS



PREFACE, xiii

.

PART I: AN INTRODUCTION TO CQ

CHAPTER 1 CQ FOR YOU, 3

CHAPTER 2 RESEARCH BRIEF, 21

TAKING THE CQ SELF-ASSESSMENT, 35



PART II: STRATEGIES TO IMPROVE YOUR CQ

CHAPTER 3 CQ DRIVE, 41

CHAPTER 4 CQ KNOWLEDGE, 69

CHAPTER 5 CQ STRATEGY, 107

CHAPTER 6 CQ ACTION, 141



PART III: CONCLUDING THOUGHTS

CHAPTER 7 THE POWER OF CQ, 169



EPILOGUE, 188

NOTES, 190

ACKNOWLEDGMENTS, 199

RESOURCES, 200

INDEX, 201

ABOUT THE AUTHOR, 207
show more

Review quote

"David Livermore spells out a persuasive argument as to why your CQ (Cultural Intelligence) is essential to succeeding in today's global and interdependent business world." --Sacramento Book Review "Anyone can enhance their cultural intelligence through education, training, and experience, and I can find no better way than to read this book." --MSU Global Edge ..".Livermore's contribution is most important and significant...this book and Dr. Livermore's Leading with Cultural Intelligence, are most relevant for many and deserve a wide audience." --NYJournal of Books ..".valuable and essential book to anyone seeking a deeper understanding of the growing importance of cultural intelligence in today's globalized world." --Blog Business World ..".excellent guide to cultural intelligence - illuminating some of the research and concepts...and offerings specific ideas about how to improve your CQ." --The Globe and Mail
show more

About David Livermore

David Livermore, PH.D., (Grand Rapids, MI) is president and partner at the Cultural Intelli gence Center and a visiting research fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 100 countries and is the author of Leading with Cultural Intelligence (978-0-8144-1487-3).
show more

Rating details

85 ratings
3.77 out of 5 stars
5 24% (20)
4 39% (33)
3 31% (26)
2 6% (5)
1 1% (1)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X