Coping With Difficult People

Coping With Difficult People

3.7 (339 ratings by Goodreads)
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We've encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.
Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to:
Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam.
Master the step-by-step procedures that will neutralize any negative or hostile encounter.
Understand your own style of thinking and how it affects your ability to deal effectively with each type.
Maybe you can't turn "Gloomy Gus" into "Pollyanna."..but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible---and end "relation frustrations" for good!
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Product details

  • Paperback | 226 pages
  • 109 x 175 x 17mm | 122g
  • Bantam Doubleday Dell Publishing Group
  • New York, United States
  • English
  • Reissue
  • 0440202019
  • 9780440202011
  • 118,055

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Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:
Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
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About Robert M. Bramson

Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably The New York Times, The Washington Post, and Time.
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Rating details

339 ratings
3.7 out of 5 stars
5 27% (91)
4 32% (110)
3 27% (93)
2 11% (38)
1 2% (7)
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