Contents: Introduction: is consumer protection an anachronism in the information economy, Jane K. Winn. Part 1 What Does it Mean to "Protect Consumers" in the Twenty-first Century?: From The Jungle to The Matrix: the future of consumer protection in light of its past, Norman Silber; The internet, consumer protection and practical knowledge, Edward Rubin; Globalization, the third way and consumer law: the case of the UK, Iain Ramsay; Information liability and the challenges of law reform: an introductory note, Michael Traynor; Information technology standards as a form of consumer protection law, Jane K. Winn. Part 2 Can a Fair Balance Be Struck in Intellectual Property Law Between Innovators and Consumers?: Distinguishing Dastar: consumer protection, moral rights, and section 43(a), Glynn S. Lunney, Jr; Some copyright consumer conundrums, David McGowan. Part 3 New Rules for New Deals? The Impact of New Business Models on Old Contract Law: New basics: Twelve principals for fair commerce in mass-market software and other digital products, Jean Braucher; Contract, not regulation: UCITA and high-tech consumers meet their consumer protection critics, Richard A. Epstein; Rolling contracts as an agency problem, Clayton P. Gillette; Online consumer standard form contracting practices: a survey and discussion of legal implications, Robert A. Hillman; From consumer to person ?: developing a regulatory framework for non-bank e-payments, Anita Ramasastry. Part 4 Information Privacy: Who Knows What About Consumers and what Should Be Done About It?: The failure of fair information practice principles, Fred Cate; Privacy self regulation: a decade of disappointment, Chris Jay Hoofnagle; Bibliography; Index.