Conflict Management

Conflict Management : A Practical Guide to Developing Negotiation Strategies

3.84 (50 ratings by Goodreads)

List price: US$55.99

Currently unavailable

We can notify you when this item is back in stock

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks


Appropriate Courses: Conflict Management and Negotiation. Becoming an effective negotiator is a universal skill that can benefit all. Unlike other books, Conflict Management explores how to develop this universal skill, using a very individual, personalized approach. Grounded in theory and research, it examines the psychological and sociological factors inherent in the negotiation process. It explores the complexities of negotiations, by looking at how conflict is related and how temperaments and personality traits impact the process. Filled with exercises, self-assessment tools, examples, and cases, the book links theory to practice and gives readers an opportunity to develop, practice, and perfect their own unique set of negotiation skills.
show more

Product details

  • Paperback | 336 pages
  • 175.26 x 233.68 x 15.24mm | 476.27g
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • black & white illustrations
  • 0131193236
  • 9780131193239
  • 461,644

Table of contents

1. Defining Negotiation and Its Components2. Personality3. Conflict4. Negotiation Style5. Key Negotiating Temperaments6. Communicating in Negotiation7. A Note on Cultural and Gender Differences8. Interests and Goals in Negotiation9. Understanding the Importance of Perception in Negotiation10. Effects of Power in Negotiation11. Asserting Yourself12. Principles of Persuasion13. Rules of Negotiation & Common Mistakes14. The Negotiation Process and Preparation15. Alternative Styles, Strategies, & Techniques of Negotiation16. Team Negotiation17. Third-Party Intervention18. Using Your Personal Negotiating Power19. Post-Negotiation Evaluation
show more

Rating details

50 ratings
3.84 out of 5 stars
5 42% (21)
4 20% (10)
3 24% (12)
2 8% (4)
1 6% (3)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X