Conducting Successful Discipline Interviews

Conducting Successful Discipline Interviews

  • Digital

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Description

"The TakeAway Training Film Series" comprises short, practical training films providing managers, supervisors and staff with techniques, advice and ideas on some of the key areas of their job. The series which features 'talking head discussion' between psychologists Eve Ash and Peter Quarry, is designed for learning resource centres and management self-development. When the first titles in the series appeared "People Management Journal" said: '...one of the main selling points is that they firmly place responsibility for learning with the learner...They could be used either as stand-alone distance learning tools or as part of a training session. I am sure that any viewer will be able to take up their basic principles and apply them.' Many managers get confused about the difference between a discipline interview and a counselling or coaching session. In "Conducting Successful Discipline Interviews" you will discover: What is 'progressive disciplining?' ; how to adapt the interview for different situations; the role of documentation; common pitfalls in disciplining a staff member; how to structure a discipline interview; dealing with strong emotional reactions; and, how to avoid being manipulated.show more

Product details

  • Digital
  • Taylor & Francis Ltd
  • Gower Publishing Ltd
  • United Kingdom
  • 0566089890
  • 9780566089893

Author information

Psychologists Eve Ash and Peter Quarry established Ash Quarry Productions with a clear vision to produce world-class training videos and training packages for the corporate market. Their extensive range of business training programs has won numerous prestigious awards. They also designed and developed an outstanding range of skill assessment tools - the 360 degree Skill Indicators. Eve and Peter met as vocational psychologists working for the Australian government back in the 70s, and now their company is now one of the most prolific producers of innovative training resources. Peter is a well-known performance management expert, was the TV psychologist on 'Good Morning Australia' for eight years and appears as host and/or expert in over 200 training videos. Eve, who founded Seven Dimensions, appears in over 100 of the videos, is a regular keynote presenter, and has co-written Rewrite Your Life! (Penguin 2002) and Rewrite Your Relationships! (Penguin 2004). Best selling videos over the years include the Improving Service Series, People Skills, Feedback Solutions, Performance Excellence, Take Away Training and Boomerang.show more