Computer Telephony

Computer Telephony : Automating Home Offices and Small Business

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This book outlines what telephony technology is, who should use it, and how to set up a system. It thoroughly covers all the latest developments in hardware, software, and standards, and helps the reader assess individual system requirements. Features: * Thoroughly explains everything you need to know about telephony technology, the benefits of using it, and how to install, maintain and troubleshoot a system. * Guides readers through the plethora of software and hardware choices. * Includes a comprehensive vendor, distributor, and consultant resource guide. * Answers all the frequently asked questions (FAQs) in a separate chapter.
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Product details

  • Paperback | 320 pages
  • 185.42 x 233.68 x 25.4mm | 612.35g
  • Ap Professional
  • Oxford, United Kingdom
  • English
  • 0126914117
  • 9780126914115

Table of contents

Technical Overview: An Overview of Digital and Analog Communications. Computer Telephony Services and Functions. Networking the Telephone. Telephony's Technical Specifications. Currently Available ISDN PC Hardware and Software: Advanced Telephony Services. Determining Your Computer Telephony Hardware and Software Needs. Computer Telephony Interfaces. Computer Telephony Software & Systems. Telephones and Business Use Computer Telephony Equipment. Getting Started with Computer Telephony: Making the Correct CT Choices. Preparing for a Home/Office CT System. Small Office/Home Installation. Troubleshooting Your CT Installation. Frequently Asked Questions and Answers About CT.
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