Complete CompTIA A+ Guide to IT Hardware and Software

Complete CompTIA A+ Guide to IT Hardware and Software

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Master IT hardware and software installation, configuration, repair, maintenance, and troubleshooting
and fully prepare for the CompTIA A+ 220-901 and 220-902 exams
now in full color, with coverage of Windows 10.

This unique all-in-one textbook and lab manual teaches the fundamentals of IT device installation, configuration, maintenance, and networking with thorough instruction built on the CompTIA A+ 220-901 and 220-902 exam objectives. Learn all the skills you need to become a certified professional and customer-friendly technician using today's tools and technologies.

Every chapter opens with focused learning objectives and lists the exam objectives covered in that chapter. To meet the learning objectives, each chapter includes detailed figures, helpful Tech Tips, explanations of key terms, step-by-step instruction, and complete coverage of every topic. At the end of every chapter are comprehensive learning and assessment tools, including review questions, key terms list, thought-provoking activities, team building activities, and certification exam tips.

Plus hundreds of hands-on device labs means you don't have to buy an extra lab manual.

Covers Objectives from both 2015 A+ Exams in one book.

A+ 220-901:

Mobile Devices
Hardware and Network Troubleshooting

A+ 220-902:

Windows Operating Systems
Other Operating Systems and Technologies
Software Troubleshooting
Operational Procedures

Learn more quickly and thoroughly with all these study and review tools:

Learning Objectives provide the goals for each chapter
Hundreds of photos, figures and tables to help summarize and present information in a visual manner
Practical Tech Tips give real-world IT Tech Support knowledge
Soft Skills best practice advice and activities in each chapter cover all the tools and skills you need to become a professional, customer-friendly technician in every category
Review Questions, including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions, assess your knowledge of the learning objectives
Hundreds of thought-provoking activities to apply and reinforce the chapter content and "flip" the classroom if you want
More than 100 Labs enable you to link theory to practical experience PLUS hundreds more online with optional uCertify bundle
Key Terms identify exam words and phrases associated with each topic
Detailed Glossary clearly defines every key term
Critical Thinking Activities in every chapter take you beyond the facts to complete comprehension of topics
Chapter Summary provides a recap of key concepts for studying
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Product details

  • Hardback | 1488 pages
  • 168 x 329 x 53mm | 2,758g
  • Pearson It Certification
  • Upper Saddle River, United States
  • English
  • 7th edition
  • 0789756455
  • 9780789756459
  • 2,325,172

Table of contents

PART I CompTIA A+ 220-901 Certification Exam Objectives

1 - Intro to the World of IT

2 - Connectivity

3 - On the Motherboard

4 - Intro to Configuration

5 - Disassembly and Power

6 - Memory

7 - Storage

8 - Multimedia Devices

9 - Video

10 - Printers

11 - Mobile Devices

12 - Troubleshooting Review and Design

13 - Internet Connectivity

14 - Networking

PART II CompTIA A+ 220-902 Certification Exam Objectives

15 - Basic Windows

16 - Windows 7/8/10

17 - Other Operating Systems

18 - Computer and Network Security

19 - Operational Procedures


APPENDIX A: Subnetting
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About Cheryl A. Schmidt

Cheryl Schmidt is a professor of Network Engineering Technology at Florida State College at Jacksonville. Prior to joining the faculty ranks, she oversaw the LAN and PC support for the college and other organizations. She started her career as an electronics technician in the U.S. Navy. She teaches computer repair and various networking topics, including CCNA, CCNP, VoIP, QoS, and wireless technologies. She has published other works with Pearson, including IP Telephony Using CallManager Express and Routing and Switching in the Enterprise Lab Guide.

Cheryl has won awards for teaching and technology, including Outstanding Faculty of the Year, Innovative Teacher of the Year, and Cisco Networking Academy Stand Out Instructor. She has presented at U.S. and international conferences. Cheryl keeps busy maintaining her technical certifications and teaching, but also loves to travel, hike, do all types of puzzles, and read.
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