The Complete Business Process Handbook

The Complete Business Process Handbook : Leading Practices From Outperformers Volume 3

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Description

The Complete Business Process Handbook: Leading Practices of the Out Performers, Volume�Three, provides lessons from leaders in the industry who share topics relevant to all levels of an organization. Using numerous examples, illustrations, and an established framework, authors, and editors, Mark von Rosing and Henrik von Scheel guide readers through the executive layers that define the strategies, critical success factors, and goals of the business, speaking to the business managers who administer tasks, govern, evaluate, and monitor the business, and to the operational layer, which is responsible for delivery and execution. Through the use of detailed cases from early industry adopters such as Lego Systems, Saxo Bank, Maersk and others, the book explains how successfully deploying business process management can have a profound impact. Examples of these strategies cover how leaders apply business process today, how to get started, adopting leading BPM practices to improve competitive advantage, exploring how to differentiate by linking business models to process model, and learning the structured way of thinking, working, and modeling.
Presents tactics on how to implement the BPM anatomyProvides an in-depth look at ways of thinking, working, and modelingHelps readers discover technology, methodology, governance, process-based implementation content, and performance and value metricsIdeal reference for users interested in process modeling, enterprise architecture, and design and managementDiscusses groundbreaking new research on BPM best practices as deployed by leading companies
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Product details

  • Electronic book text | 464 pages
  • 191 x 235mm
  • Morgan Kaufmann Publishers In
  • United States
  • English
  • 9780128030691

Table of contents

Chapter 1: FOREWORD - Learning from the leaders
Chapter 2: BPM cases
Carlsberg (LEADing BPM Practice Award Winner 2013 on most Effective Use of BPM Technology)
LEGO Systems A/S (2013 Gartner BPM Excellence Award Winner)
Saxo Bank (LEADing BPM Practice Award Winner 2013 on Way of THINKING and WORKING)
FLSmidth (LEADing BPM Practice Award Winner 2013 on Business Process Innovation)
Novozymes (LEADing BPM Practices Award Winner 2013 on Best Business Outcome Driven by BPM)
Mærsk (LEADing BPM Practice award winner)
German Federal Employment Agency (LEADing BPM Practice Award Winner 2013 on Process Excellence Achievement)
Application consolidation - example SAP
Advanced Automation, example on Procure to Pay flow, Canada Health Service
AT&T
Procter & Gamble
Coca-Cola
Wal-Mart
Chapter 3: Lessons Learned
Academic: EPILOGUE
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