The Complaints

The Complaints

3.83 (8,819 ratings by Goodreads)
By (author) 

Free delivery worldwide

Available. Dispatched from the UK in 2 business days
When will my order arrive?


'On the evidence of THE COMPLAINTS it looks as if Fox will be just as sure-footed a guide to the city as his grizzled predecessor' DAILY EXPRESS. Nobody likes The Complaints - they're the cops who investigate other cops. Complaints and Conduct Department, to give them their full title, but known colloquially as 'the Dark Side', or simply 'The Complaints'. Malcolm Fox works for The Complaints. He's just had a result, and should be feeling good about himself. But he's middle-aged, sour and unwell. He also has a father in a care home and a sister who persists in an abusive relationship. In the midst of an aggressive Edinburgh winter, the reluctant Fox is given a new task. There's a cop called Jamie Breck, and he's dirty. Problem is, no one can prove it. But as Fox takes on the job, he learns that there's more to Breck than anyone thinks. This knowledge will prove dangerous, especially when murder more

Product details

  • Paperback | 496 pages
  • 128 x 196 x 34mm | 322.05g
  • Orion Publishing Co
  • Orion (an Imprint of The Orion Publishing Group Ltd )
  • London, United Kingdom
  • English
  • 1409103471
  • 9781409103479
  • 60,818

Review quote

'If you haven't tried Rankin, this is an excellent place to start.' -- Sarah Broadhurst SUNDAY TIMES 'Ian Rankin efficiently exorcises the ghost of Rebus in this post-Rebus stand-alone novel, set in the police complaints department in a recession-riven Edinburgh' METRO 'Another slick crime caper from a master at the top of his game' (4 stars) NEWS OF THE WORLD 'a familiar Rankin blend of whodunnit, workplace soap opera and a spiky guide to Edinburgh, handled with flair and finesse. With The Complaints, the author conclusively shows that he can put together a satisfyingly complex detetective story without a Rolling Stones-loving, former SAS sleuth at its centre' -- John Dugdale SUNDAY TIMES 'The first Rankin novel featuring Edinburgh policeman, Malcolm Fox, a very different character from DI Rebus, who works for the unpopular Complaints & Conduct department of the Edinburgh force' GOOD BOOK GUIDE 'Ian Rankin showed their was life after Rebus by creating a new set of Scottish police characters in the very satisfying THE COMPLAINTS' DEADLY PLEASURESshow more

About Ian Rankin

Born in the Kingdom of Fife in 1960, Ian Rankin graduated from the University of Edinburgh in 1982, and then spent three years writing novels when he was supposed to be working towards a PhD in Scottish Literature. His first Rebus novel was published in 1987, and the Rebus books are now translated into thirty-six languages and are bestsellers worldwide.Ian Rankin has been elected a Hawthornden Fellow, and is also a past winner of the Chandler-Fulbright Award. He is the recipient of four Crime Writers' Association Dagger Awards including the prestigious Diamond Dagger in 2005. In 2004, Ian won America's celebrated Edgar Award for Resurrection Men. He has also been shortlisted for the Anthony Award in the USA, won Denmark's Palle Rosenkrantz Prize, the French Grand Prix du Roman Noir and the Deutscher Krimipreis. Ian Rankin is also the recipient of honorary degrees from the universities of Abertay, St Andrews, Edinburgh, Hull and the Open University.A contributor to BBC2's Newsnight Review, he also presented his own TV series, Ian Rankin's Evil Thoughts. Rankin is a number one bestseller in the UK and has received the OBE for services to literature, opting to receive the prize in his home city of Edinburgh, where he lives with his partner and two sons. Twitter @Beathhighshow more

Rating details

8,819 ratings
3.83 out of 5 stars
5 23% (2,011)
4 45% (3,960)
3 26% (2,336)
2 5% (415)
1 1% (97)

Our customer reviews

After Rankin's literary creation DI John Rebus took compulsory retirement, it is now the turn of Inspector Malcolm Fox to star in Rankin's novels. Fox is almost the complete opposite of Rebus: Rebus was in CID, Fox in Complaints and Conduct (specifically the Professional Standards Unit, which investigates 'bent coppers'). Rebus was a hard drinker and smoker, whereas Fox is teetotal and a non-smoker. Rebus is a loner, whereas Fox has a sister and a father whom he visits all the time. So the stage was set for a different kind of novel, showing police work from a different angle. And indeed, 'The Complaints' starts out completely differently from a Rebus novel. But after four or five chapters, suddenly the style of the novel became familiar. Fox gets suspended but continues investigating; the plot thickens and thickens and only Fox is able to get the insights which lead him to a conclusion. In effect, this is a Rebus novel without Rebus. That isn't to say that this is a bad novel; on the contrary, it is gripping, intriguing, full of suspense and one is never sure where it is going to lead. Those who enjoy the Rebus novels which enjoy this one as well. But I had expected a different style, and in this Rankin does not deliver. One aspect which did not exist in the Rebus novels is the family: Fox feels responsible for his father who is living in an old age home. The episodes are handled very realistically. Nitpicking: there is a conversation between Fox and a bouncer. The latter was released from prison just under two years ago, yet he is the father of an eighteen month old child. Assuming that there were no conjugal visits, the age of the child doesn't add up (unless of course the bouncer is not the biological father). Fox is not a music lover like Rebus. Instead of listening to the Rolling Stones and dropping musical references all over the place, Fox might listen to FM Classical but generally listens to a radio channel called 'Birdsong' which plays ... continuous birdsong. But Rankin still manages to drop in a subtle in-joke: one of Fox's colleagues is called Tony Kaye, which just happens to be the name of the original organist in more
by Norman Newman
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X