CompTIA Network+ N10-004 Exam Cram

CompTIA Network+ N10-004 Exam Cram

4.15 (20 ratings by Goodreads)
By (author) 

List price: US$42.99

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks

Description

The new edition of CompTIA Network+ Exam Cram is the first book to cover the Network+ 2009 exam.




Covers the critical information you'll need to know to score higher on your Network+ exam!



Implement proven best practices for managing networks efficiently and reliably
Thoroughly understand network hardware components, devices, cabling, and connectors
Systematically review TCP/IP, related network protocols, and the OSI model
Manage network operating systems and clients
Identify network vulnerabilities and configure network security to address them
Use security tools such as cryptography and antivirus software
Provide reliable, secure Internet access, WAN access, and VLAN support
Implement disaster recovery plans that protect business continuity
Troubleshoot network and Internet connectivity problems
Efficiently document the network and provide high-quality user support



CD Features Test Engine!



Detailed explanations of correct and incorrect answers
Multiple test modes
Random questions and order of answers
Coverage of each Network+ exam objective
show more

Product details

  • Mixed media product | 648 pages
  • 152.4 x 223.52 x 43.18mm | 884.5g
  • Pearson It Certification
  • Upper Saddle River, United States
  • English
  • 3rd edition
  • Illustrations
  • 0789737965
  • 9780789737960
  • 632,370

Back cover copy

The new edition of "CompTIA Network+ Exam Cram" is the first book to cover the Network+ 2009 exam.
Covers the critical information you'll need to know to score higher on your Network+ exam!Implement proven best practices for managing networks efficiently and reliably Thoroughly understand network hardware components, devices, cabling, and connectors Systematically review TCP/IP, related network protocols, and the OSI model Manage network operating systems and clients Identify network vulnerabilities and configure network security to address them Use security tools such as cryptography and antivirus software Provide reliable, secure Internet access, WAN access, and VLAN support Implement disaster recovery plans that protect business continuity Troubleshoot network and Internet connectivity problems Efficiently document the network and provide high-quality user support CD Features Test Engine!Detailed explanations of correct and incorrect answers Multiple test modes Random questions and order of answers Coverage of each Network+ exam objective
show more

Table of contents

Introduction... 1

Self-Assessment... 7

Chapter 1:
Introduction to Networking..................................................................... 13

Introduction.............................................................................. 14

LANs, WANs, MANs, and WPANs............................................ 14

LANs........................................................................... 14

WANs......................................................................... 15

Metropolitan Area Networks (MANs)............................... 15

WPANs....................................................................... 15

Network Models....................................................................... 16

Peer-to-Peer Networking Model...................................... 16

Client/Server Networking Model...................................... 16

Comparing Peer-to-Peer and Client/Server Network Models 17

Centralized and Distributed Computing....................................... 18

Virtual Private Networks (VPNs)................................................. 18

Components of the VPN Connection.............................. 19

VPN Pros and Cons..................................................... 20

Virtual Local Area Networks (VLANs)......................................... 21

VLAN Membership....................................................... 23

Network Topologies.................................................................. 26

Bus Topology............................................................... 26

Ring Topology.............................................................. 27

Star Topology............................................................... 28

Wired Mesh Topology................................................... 30

Wireless Topologies..................................................... 31

Point-to-Point, Point-to-Multipoint, and Wireless Mesh Topologies 33

Hybrid Topologies......................................................... 36

Review and Test Yourself.......................................................... 37

The Facts.................................................................... 37

Key Terms................................................................... 38

Exam Prep Questions................................................... 39

Answers to Exam Prep Questions................................. 41

Need to Know More?................................................................ 42

Chapter 2:
Cabling, Connectors, and Ethernet Standards......................................... 43

Introduction.............................................................................. 45

General Media Considerations................................................... 45

Broadband Versus Baseband........................................ 46

Simplex, Half Duplex, and Full Duplex............................ 46

Media Interference........................................................ 46

Attenuation.................................................................. 47

Data Transmission Rates.............................................. 48

Network Media......................................................................... 48

Twisted-Pair Cabling..................................................... 49

Coaxial........................................................................ 52

Fiber-Optic Cable......................................................... 53

Plenum Cables............................................................. 56

Media Connectors.................................................................... 56

BNC Connectors.......................................................... 56

RJ-11 Connectors......................................................... 57

RJ-45 Connectors......................................................... 58

F-Type Connectors and RG-59 and RG-6........................ 59

Fiber Connectors.......................................................... 59

RS-232 Standard.......................................................... 61

IEEE 1394................................................................... 62

Universal Serial Bus (USB)............................................ 62

568A and 568B Wiring Standards.............................................. 63

Straight Versus Crossover Cable................................................ 64

Rollover and Loopback Cables................................................... 66

Loopback Cable........................................................... 66

Components of Wiring Distribution............................................. 66

Network Cross-Connects............................................... 67

Horizontal Cabling........................................................ 67

Vertical Cable.............................................................. 69

Patch Panels............................................................... 69

Type 66 and Type 110 Punchdown Blocks...................... 71

MDF and IDF............................................................... 71

Demarc, Demarc Extension, and Smart Jacks................ 72

Verify Wiring Installation and Termination........................ 74

IEEE and Overview of Networking Standards............................... 75

IEEE 802.2 Standard.................................................... 76

IEEE 802.3x Standard Characteristics............................ 76

802.3 Ethernet Standards.......................................................... 81

10BaseT...................................................................... 81

10BaseFL.................................................................... 82

Fast Ethernet............................................................... 82

Gigabit Ethernet: 1000BaseX......................................... 84

1000BaseT.................................................................. 85

10 Gigabit Ethernet....................................................... 86

10GBaseT................................................................... 88

Review and Test Yourself.......................................................... 88

The Facts.................................................................... 89

Key Terms................................................................... 90

Exam Prep Questions................................................... 90

Answers to Exam Prep Questions................................. 93

Need to Know More?................................................................ 94

Chapter 3:
Networking Components and Devices..................................................... 95

Introduction.............................................................................. 96

Hubs....................................................................................... 96

MSAU..................................................................................... 97

Switches................................................................................. 98

Hub and Switch Cabling................................................ 99

Bridges.................................................................................. 100

Bridge Placement and Bridging Loops.......................... 101

Types of Bridges......................................................... 101

Routers.................................................................................. 102

Gateways.............................................................................. 103

Network Cards........................................................................ 104

Types of Network Interfaces......................................... 104

Installing Network Cards.............................................. 105

Media Converters.................................................................... 106

Wireless Access Points.......................................................... 107

Modems................................................................................ 108

Firewalls................................................................................ 110

DHCP Server.......................................................................... 111

Repeaters.............................................................................. 112

Specialized Network Devices................................................... 112

Multilayer and Content Switches.................................. 113

Intrusion Detection and Prevention Systems.................. 114

Load Balancer............................................................ 115

Multifunction Network Devices...................................... 115

DNS Server................................................................ 116

Bandwidth Shaper....................................................... 117

Proxy Server.............................................................. 118

CSUs/DSUs............................................................... 120

Network Devices Summary.......................................... 121

Advanced Features of a Switch................................................ 123

Power over Ethernet (PoE)........................................... 123

Spanning Tree............................................................ 124

Trunking..................................................................... 125

Port Mirroring............................................................. 126

Port Authentication..................................................... 126

Review and Test Yourself......................................................... 126

The Facts.................................................................. 126

Key Terms................................................................. 128

Exam Prep Questions................................................. 129

Answers to Exam Prep Questions................................ 131

Need to Know More?............................................................... 132

Chapter 4:
OSI Model and Network Protocols........................................................ 133

Introduction............................................................................ 134

The OSI Seven-Layer Model..................................................... 134

Physical Layer (Layer 1).............................................. 135

Data Link Layer (Layer 2)............................................ 136

Network Layer (Layer 3).............................................. 136

Transport Layer (Layer 4)............................................. 137

Session Layer (Layer 5).............................................. 138

Presentation Layer (Layer 6)........................................ 138

Application Layer (Layer 7).......................................... 138

OSI Model Summary................................................... 139

Identifying the OSI Layers at Which Various Network
Components Operate................................................................ 140

Connectionless and Connection-Oriented Protocols................... 140

Introduction to Protocols.......................................................... 141

Internet Protocol (IP)................................................... 142

Transmission Control Protocol (TCP)............................ 142

User Datagram Protocol (UDP).................................... 143

File Transfer Protocol (FTP)......................................... 144

Secure File Transfer Protocol (SFTP)............................ 146

Trivial File Transfer Protocol (TFTP).............................. 146

Simple Mail Transfer Protocol (SMTP).......................... 147

Hypertext Transfer Protocol (HTTP).............................. 147

Hypertext Transfer Protocol Secure (HTTPS)................. 148

Post Office Protocol Version 3/Internet Message Access
Protocol Version 4 (POP3/IMAP4)...................................... 148

Telnet........................................................................ 149

Secure Shell (SSH)..................................................... 150

Internet Control Message Protocol (ICMP)..................... 150

Address Resolution Protocol (ARP)/Reverse Address
Resolution Protocol (RARP)............................................... 151

Network Time Protocol (NTP)....................................... 152

Network News Transfer Protocol (NNTP)....................... 153

Secure Copy Protocol (SCP)....................................... 153

Lightweight Directory Access Protocol (LDAP).............. 154

Internet Group Management Protocol (IGMP)................ 154

Domain Name System (DNS)...................................... 154

Simple Network Management Protocol (SNMP)............. 161

Dynamic Host Configuration Protocol (DHCP)................ 164

Transport Layer Security............................................. 166

Session Initiation Protocol (SIP)/Real-Time Transport
Protocol (RTP).................................................................. 166

TCP/IP Protocol Suite Summary.................................. 168

Review and Test Yourself......................................................... 170

The Facts.................................................................. 171

Key Terms................................................................. 172

Exam Prep Questions................................................. 173

Answers to Exam Prep Questions................................ 175

Need to Know More?............................................................... 176

Chapter 5:
TCP/IP Routing and Addressing........................................................... 177

Introduction............................................................................ 179

IP Addressing............................................................. 179

IPv4........................................................................... 180

IP Address Classes.................................................... 180

Subnet Mask Assignment........................................... 181

Subnetting................................................................. 182

Identifying the Differences Between IPv4 Public and
Private Networks....................................................................... 183

Private Address Ranges.............................................. 184

Classless Interdomain Routing (CIDR).......................... 185

Default Gateways....................................................... 185

IPv4 Address Types.................................................... 187

IPv6 Addressing.......................................................... 187

Comparing IPv4 and IPv6 Addressing............................ 191

Assigning IP Addresses.......................................................... 191

Static Addressing....................................................... 191

Dynamic Addressing................................................... 192

BOOT Protocol (BOOTP)............................................. 194

APIPA....................................................................... 194

Identifying MAC Addresses...................................................... 195

NAT, PAT, and SNAT.............................................................. 196

Network Address Translation (NAT).............................. 196

PAT and SNAT........................................................... 197

TCP/UDP Port Functions......................................................... 198

Managing TCP/IP Routing........................................................ 200

The Default Gateway................................................... 200

Routing Tables........................................................... 200

Static Routing............................................................ 201

Dynamic Routing........................................................ 202

Review and Test Yourself......................................................... 206

The Facts.................................................................. 206

Key Terms................................................................. 207

Exam Prep Questions................................................. 209

Answers to Exam Prep Questions................................ 211

Need to Know More?............................................................... 212

Chapter 6:
WAN Technologies and Internet Access............................................... 213

WAN Technologies................................................................. 214

Switching Methods..................................................... 214

Integrated Services Digital Network (ISDN).................... 217

T-carrier Lines............................................................ 218

SONET/OCx Levels.................................................... 220

X.25 and Frame Relay................................................. 222

Asynchronous Transfer Mode (ATM)............................. 224

Summary of WAN Technologies................................... 224

Internet Access Technologies.................................................. 226

xDSL Internet Access................................................. 226

Cable Internet Access................................................. 229

Broadband Security Considerations.............................. 232

POTS Internet Access................................................ 232

The Public Switched Telephone Network (PSTN)........... 235

Satellite Internet Access............................................. 235

Wireless Internet Access............................................ 237

MPLS........................................................................ 238

Review and Test Yourself......................................................... 239

The Facts.................................................................. 239

Key Terms................................................................. 240

Exam Prep Questions................................................. 241

Answers to Exam Prep Questions................................ 243

Need to Know More?............................................................... 244

Chapter 7:
Wireless Networking........................................................................... 245

Introduction............................................................................ 246

Wireless Access Points.............................................. 247

Working with APs....................................................... 248

Wireless Antennas..................................................... 249

Antenna Ratings......................................................... 250

Antenna Coverage....................................................... 250

Wireless Radio Channels........................................................ 252

Data Rate Versus Throughput...................................... 254

Factors Affecting Wireless Signals........................................... 255

Interference Types...................................................... 255

Spread-Spectrum Technology...................................... 257

Orthogonal Frequency Division Multiplexing................... 258

Beacon Management Frame........................................ 258

802.11 Wireless Standards...................................................... 259

The Magic Behind 802.11n.......................................... 261

Summary of 802.11 Wireless Standards....................... 262

Securing Wireless Networks.................................................... 263

Wired Equivalent Privacy (WEP).................................. 263

Wi-Fi Protected Access (WPA)................................... 264

802.1X....................................................................... 265

Temporal Key Integrity Protocol................................... 266

Establishing Communications Between Wireless Devices.......... 266

Configuring the Wireless Connection........................................ 269

Access Point Coverage........................................................... 271

Wireless Signal Quality........................................................... 273

Wireless Troubleshooting Checklist.......................................... 274

Infrared Wireless Networking.................................................... 275

Bluetooth............................................................................... 276

Review and Test Yourself......................................................... 277

The Facts.................................................................. 277

Key Terms................................................................. 278

Exam Prep Questions................................................. 279

Answers to Exam Prep Questions................................ 281

Need to Know More?............................................................... 282

Chapter 8:
Network Performance Optimization....................................................... 283

Introduction............................................................................ 284

What Is Uptime?..................................................................... 285

The Risks.............................................................................. 287

Fault Tolerance....................................................................... 287

Disk-Level Fault Tolerance........................................... 288

Server and Services Fault Tolerance............................. 293

Link Redundancy........................................................ 295

Using Uninterruptible Power Supplies........................... 296

Disaster Recovery................................................................... 297

Full Backup................................................................ 297

Differential Backup...................................................... 298

Incremental Backup.................................................... 299

Tape Rotations........................................................... 300

Backup Best Practices............................................... 300

Hot and Cold Spares................................................... 301

Hot, Warm, and Cold Sites.......................................... 302

Network Optimization Strategies.............................................. 304

QoS.......................................................................... 304

Traffic Shaping............................................................ 305

Caching Engines........................................................ 306

Working with Command-Line Utilities........................................ 307

Troubleshooting with Diagnostic Utilities....................... 307

The Trace Route Utility (tracert/traceroute).................... 309

ping........................................................................... 312

ARP.......................................................................... 317

The netstat Command................................................. 320

nbtstat....................................................................... 326

The ipconfig Command................................................ 327

ifconfig....................................................................... 329

nslookup.................................................................... 330

dig............................................................................. 331

mtr............................................................................ 333

The host Command..................................................... 333

The route Utility.......................................................... 333

Review and Test Yourself......................................................... 335

The Facts.................................................................. 335

Key Terms................................................................. 337

Exam Prep Questions................................................. 338

Answers to Exam Prep Questions................................ 341

Need to Know More?............................................................... 342

Chapter 9:
Network Security................................................................................ 343

Introduction............................................................................ 345

Firewalls................................................................................ 345

Stateful and Stateless Firewalls................................... 347

Packet-Filtering Firewalls............................................ 348

Circuit-Level Firewalls.................................................. 349

Application Layer Firewalls.......................................... 349

Comparing Firewall Types............................................ 349

Firewall Wrap-up......................................................... 350

Demilitarized Zones (Perimeter Network)....................... 350

Other Security Devices............................................................ 351

Honeypots and Honeynets........................................... 353

Access Control Overview......................................................... 354

Mandatory Access Control (MAC)................................ 354

Discretionary Access Control (DAC)............................. 354

Rule-Based Access Control (RBAC)............................. 355

Role-Based Access Control (RoBAC)........................... 356

MAC Filtering............................................................. 356

TCP/IP Filtering.......................................................... 357

Tunneling and Encryption........................................................ 358

Point-to-Point Tunneling Protocol (PPTP)...................... 359

Layer 2 Tunneling Protocol (L2TP)................................ 359

IPSec........................................................................ 361

Remote-Access Protocols and Services................................... 362

Remote Access Service (RAS).................................... 362

SLIP.......................................................................... 363

PPP.......................................................................... 364

PPPoE...................................................................... 365

Remote-Control Protocols............................................ 365

Authentication, Authorization, and Accounting (AAA)................. 366

Passwords and Password Policies............................... 369

Kerberos Authentication.............................................. 371

Public Key Infrastructure............................................. 373

RADIUS and TACACS+............................................... 376

Remote Authentication Protocols............................................. 377

Physical Security................................................................... 378

Server Room Access.................................................. 379

Secured Versus Unsecured Protocols...................................... 381

Managing Common Security Threats........................................ 382

More on Viruses......................................................... 383

More on Worms and Trojan Horses.............................. 384

Denial of Service and Distributed Denial of Service Attacks 385

Other Common Attacks............................................... 386

An Ounce of Prevention............................................... 388

Review and Test Yourself......................................................... 390

The Facts.................................................................. 390

Key Terms................................................................. 391

Exam Prep Questions................................................. 392

Answers to Exam Prep Questions................................ 394

Need to Know More?............................................................... 395

Chapter 10:
Network Management Tools and Documentation.................................... 397

Introduction............................................................................ 398

Documentation Management................................................... 399

Wiring Schematics..................................................... 401

Physical and Logical Network Diagrams....................... 404

Baselines................................................................... 407

Policies, Procedures, Configurations, and Regulations... 409

Monitoring Network Performance.............................................. 413

Common Reasons to Monitor Networks........................ 413

Packet Sniffers........................................................... 415

Throughput Testing..................................................... 415

Port Scanners............................................................ 417

Network Performance, Load, and Stress Testing............ 420

Tracking Event Logs.................................................... 422

Networking Tools.................................................................... 426

Wire Crimpers, Strippers, and Snips............................. 427

Voltage Event Recorder............................................... 428

Temperature Monitors................................................. 429

Toner Probes.............................................................. 430

Protocol Analyzer....................................................... 431

Media/Cable Testers................................................... 432

TDR and OTDR........................................................... 432

Multimeter.................................................................. 433

Network Qualification Tester........................................ 434

Butt Set..................................................................... 434

Wireless Detection..................................................... 434

Review and Test Yourself......................................................... 435

The Facts.................................................................. 435

Key Terms................................................................. 436

Exam Prep Questions................................................. 437

Answers to Exam Questions....................................... 440

Need to Know More?............................................................... 441

Chapter 11:
Troubleshooting and Supporting the Network......................................... 443

Introduction............................................................................ 444

Troubleshooting Steps and Procedures..................................... 445

Information Gathering: Identify Symptoms and Problems 445

Identify the Affected Areas of the Network..................... 446

Determine if Anything Has Changed............................. 446

Establish the Most Probable Cause.............................. 447

Determine if Escalation Is Necessary........................... 447

Create an Action Plan and Solution Identifying Potential
Effects............................................................................. 448

Implement and Test the Solution.................................. 449

Identify the Results and Effects of the Solution.............. 450

Document the Solution and the Entire Process.............. 450

Troubleshooting the Network.................................................... 451

Troubleshooting Wiring................................................ 451

Wiring Issues............................................................. 453

Troubleshooting Infrastructure Hardware........................ 455

Configuring and Troubleshooting Client Connectivity....... 457

Troubleshooting an Incorrect VLAN............................... 462

Topology Errors...................................................................... 463

Star Topology............................................................. 464

Ring Topology............................................................ 465

Bus Network Errors..................................................... 467

Mesh Network Errors.................................................. 468

Issue Escalation..................................................................... 469

Review and Test Yourself......................................................... 471

The Facts.................................................................. 471

Key Terms................................................................. 472

Exam Prep Questions................................................. 473

Answers to Exam Prep Questions................................ 476

Need to Know More?............................................................... 477

Practice Exam 1................................................................................. 479

Answers to Practice Exam 1............................................................... 499

Answers at a Glance............................................................... 499

Answers and Explanations...................................................... 500

Practice Exam 2................................................................................. 515

Answers to Practice Exam 2............................................................... 533

Answers at a Glance............................................................... 533

Answers and Explanations...................................................... 534

Glossary............................................................................................ 553

TOC, 2/13/09, 9780789737960
show more

About Mike Harwood

Mike Harwood (MCSE, A+, Network+, Server+, Linux+) has more than 10 years of experience in information technology and related fields. He has held a number of roles in the IT field, including network administrator, instructor, technical writer, website designer, consultant, and online marketing strategist. He has been a regular on-air technology contributor for CBC radio and has coauthored numerous computer books, including the Network+ Exam Prep from Que Publishing. When not working, Harwood plans to explore his new hometown of Castlegar in the Kootenays and hopes to one day again fit into the pants he wore before his writing career began.
show more

Rating details

20 ratings
4.15 out of 5 stars
5 45% (9)
4 25% (5)
3 30% (6)
2 0% (0)
1 0% (0)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X