Communication Skills for Library and Information Professionals (1 Day)

Communication Skills for Library and Information Professionals (1 Day) : Library Association Training Package

  • Mixed media product

List price: US$532.86

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Description

This course is designed as a modular one-day programme for LIS staff. It provides the flexibility to be delivered either complete, or in 12 sessions. The course contents include: introduction and objectives; the importance of effective communication; barriers to communication; the characteristics of effective communication; analyzing communication skills; listening skills; communication - getting it right; the skills and techniques of assertive behaviour; action planning; and review and evaluation.show more

Product details

  • Mixed media product | 26 pages
  • 210 x 297mm
  • Facet Publishing
  • Library Association Publishing (Own distribution)
  • London, United Kingdom
  • 1856043339
  • 9781856043335