Cockpit Resource Management

Cockpit Resource Management

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Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel.
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Product details

  • Paperback | 519 pages
  • 150 x 224 x 24mm | 698.53g
  • Academic Press Inc
  • San Diego, United States
  • English
  • New edition
  • New edition
  • 012750026X
  • 9780127500263

Table of contents

The Nature of CRM:
R.L. Helmreich and H.C. Foushee, Why Cockpit Resource Management? Empirical and Theoretical Bases of Human Factors Training in Aviation.
J.R. Hackman, Teams, Leaders, and Organizations: New Directions for Crew-oriented Flight Training.
R.C. Ginnett, Crews as Groups: Their Formation and Their Leadership.
B.G. Kanki and M.T. Palmer, Communication and Crew Resource Management.
J.M. Orasanu, Decision-making in the Cockpit.
S.E. Gregorich and J.A. Wilhelm, Crew Resource Management Training Assessment.
E.L. Wiener, Crew Coordination and Training in the Advanced-Technology Cockpit.
R.E. Butler, LOFT: Full-Mission Simulation as Crew Resource Management Training.
R.A. Birnbach and T.M. Longridge, The Regulatory Perspective.
P.J. Kayten, The Accident Investigator's Perspective.
T.R. Chidester, Critical Issues for CRM Training and Research.
C. Prince and E. Salas, Training and Research for Teamwork in the Military Aircrew.
N. Johnston, CRM: Cross-Cultural Perspectives.
H. Yamamori and T. Mito, Keeping CRM Is Keeping the Flight Safe.
R.E. Byrnes and R. Black, Developing and Implementing CRM Programs: The Delta Experience.
H.W. Orlady, Airline Pilot Training Today and Tomorrow.
R.L. Helmreich, E.L. Wiener, and B.G. Kanki, The Future of Crew Resource Management in the Cockpit and Elsewhere.
Notes on Contributors.
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Review quote

"A quality text drawing together material from a group of authors with backgrounds in academia, government, and private enterprise, who represent the diversity of the research of activities and organisational experience of CRM... The range of material covered is both extensive and impressive, and readers wanting to acquaint themselves with, for example, the psychology of decision making or general training issues, would do well to start here. Intended readers could therefore be not only those who specifically want to know about CRM, but also those keen to find out about flight deck or avionics issues in general. Wiener and his colleagues have masterminded a much needed book in terms of its timeliness and importance in bringing together the disparate body of material on CRM. It is a very comprehensive text...To sum it up, I think this book is a first class contribution to the aviation psychology literature."
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About Robert L. Helmreich

Earl L. Wiener is a professor of management science and industrial engineering at the University of Miami. He received his B.A. in psychology from Duke University and his Ph.D. in psychology and industrial engineering from Ohio State University. He served as a pilot in the U.S. Air Force and U.S. Army and is rated in fixed-wing and rotary-wing aircraft. He has conducted research in the areas of human vigilance, automobile and aviation safety, and accidents occurring to the elderly. Since 1979 he has been active in the aeronautics and cockpit automation research of NASA's Ames Research Center. Dr. Wiener is a fellow of the Human Factors Society and the American Psychological Association. Dr. Barbara Kanki served as a Research Scientist at the National Aeronautics and Space Administration (NASA), Ames Research Center (Moffett Field, California) in the Human Systems Integration Division. Over her tenure of more than 25 years, she conducted human performance research in support of NASA Aviation Safety Programs, Human Factors and Performance for Space Safety, and a variety of Human Factors programs for the Federal Aviation Administration (FAA). In a consulting role she worked with other high risk industries such as the medical and nuclear power fields.

Dr. Kanki's research activities have ranged across human factors topics such as crew communication and coordination, organizational factors, information and workload management for aviation operations including flight crews, ground control, and technical operations. Her research interests include human-centered procedure and document design, integration and training for new technologies as well as safety topics such as voluntary reporting and event investigation. She has supported the space side of NASA in human and socio-technical risk factors, team training, and procedure design primarily for the space shuttle program at Kennedy Space Center and has participated on NASA mishap boards, safety assessments and National Transportation Safety Board human performance investigations. After retiring from NASA in 2014, Dr. Kanki continues to contribute to NASA projects and FAA/industry groups, and is the current chair of the Human Performance working group of the International Association for the Advancement of Space Safety.

Dr. Kanki received her doctorate in Behavioral Sciences from the University of Chicago, where she specialized in the areas of communication and group dynamics. She continues to author, edit, and review books, journals, and papers on human factors topics. Robert L. Helmreich is professor of psychology at the University of Texas at Austin. He received his Ph.D. in personality and social psychology from Yale University in 1966. He has conducted research on group processes and performance sponsored by NASA, the Office of Naval Research, and the FAA, as well as research on personality and motivation sponsored by the National Science Foundation and the National Institute of Mental Health. He is a fellow of the American Psychological Association and the American Psychological Society and former editor of the Journal of Personality and Social Psychology. He was chair of an FAA working group to develop the National Plan for Aviation Human Factors. He is a member of the National Academy of Sciences Committee on Space Biology and Medicine and Committee on Human Factors. He is Director of the NASA/University of Texas/FAA Aerospace Crew Performance Project investigating issues in crew selection, training, and performance evaluation in both aviation and space environments.
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