Coaching and Mentoring Skills (NetEffect Series)

Coaching and Mentoring Skills (NetEffect Series)

3 (5 ratings by Goodreads)
By (author) 

Free delivery worldwide

Available. Dispatched from the UK in 11 business days
When will my order arrive?


For courses in Human Relations, Applied Psychology, Leadership, and Supervision.

This practical, hands-on text covers twelve key areas of skill development that enable today's students to become effective coaches and mentors of tomorrow. It contains useful and serious advice - based on research, theory, and practice-encouraging innovation, improvement, and the type of individual contributions that create an environment of corporate success and continuous learning.
show more

Product details

  • Paperback | 192 pages
  • 177.8 x 228.6 x 12.7mm | 362.87g
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • New
  • 0130922226
  • 9780130922229
  • 1,161,638

Table of contents

1. Building Trust. 2. Showing Empathy.

3. Active Listening.

4. Using Influence Tactics.

5. Helping Others Set Goals.

6. Monitoring Performance.

7. Giving Feedback.

8. Encouraging Positive Actions.

9. Discouraging Negative Actions.

10. Training Team Members.

11. Helping Others Solve Problems.

12. Helping Difficult People.

13. Developing Proteges.
show more

Review quote

"Understanding Performance is a helpful section for any supervisor . . . . Down-to-earth suggestions! . . . . Straightforward approach . . . . Great material with realistic illustrations . . . ." - Diane Paul, Trainer and Instructor

"This is a practical, easy to read book that presents information that can be used immediately in a variety of circumstances . . . . I enjoyed the book very much." - Kristopher Blanchard

"Practical skill-building exercises . . . questions are thought-provoking . . . . The action plan-this is a practical, real-life tool that a reader can take away and implement." - Marnie Green, Management Education Group
show more

About Andrew J. Dubrin

An accomplished author, Andrew J. DuBrin, Ph.D., brings to his work years of research experience in business psychology. His research has been reported in Entrepreneur, Psychology Today, The Wall Street Journal, Fortune, Small Biz, and more than 100 other national magazines and local newspapers. An active speaker, Dr. DuBrin has appeared as a guest on over 350 radio and television shows. He has published numerous articles, textbooks, and well-publicized professional books. Dr. DuBrin received his Ph.D. from Michigan State University and is currently teaching leadership and organizational behavior at the Rochester Institute of Technology.
show more

Rating details

5 ratings
3 out of 5 stars
5 0% (0)
4 20% (1)
3 60% (3)
2 20% (1)
1 0% (0)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X