The Clothier and Furnisher Volume 78

The Clothier and Furnisher Volume 78

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This historic book may have numerous typos and missing text. Purchasers can usually download a free scanned copy of the original book (without typos) from the publisher. Not indexed. Not illustrated. 1911 edition. Excerpt: ... was by no means a John Drew when it came to fashion. so long as a man's success in life is dependent upon the opinion of others, he cannot be too careful in his treatment of those with whom he comes in contact, be they his customers or his superiors in office. Very often one small act will determine a man's future in life. I have in mind a man who became the buyer of a large furnishing section in a department store because he at one time happened to please the general manager of that store. Many of this man's friends say it was an accident, opportunity; but I maintain the opportunity would have been of no avail had the man no ability. A new, and still obscure salesman, was standing behind the men's hosiery counter one day, when the general manager of the store, a most able and most severe man addressed him. The manager had not seen the young man before that day, and as he made it a rule to become acquainted with every employe in the store he proceeded to question him. In a few minutes the manager knew where the young man had worked before, how much he had been earning, and made a mental note of the fellow's ability. The new man had a pleasing personality, but he lacked assertiveness. He spoke intelligently, but reservedly. The manager put it dovn for lack of ability, and was about to leave the counter when a customer approached. The concentration and the attentiveness with which the new man administered to the wants of the customer, and the tact and intelligence he displayed in choosing a subject for conversation after the sale had been made, somewhat puzzled the manager and partly changed his mind with regard to the opinion he had formed. The manager put the unusually good sale down to accident. more

Product details

  • Paperback | 212 pages
  • 189 x 246 x 11mm | 386g
  • United States
  • English
  • black & white illustrations
  • 1236782208
  • 9781236782205