Cisco Network Design Solutions for Small-Medium Businesses (paperback)

Cisco Network Design Solutions for Small-Medium Businesses (paperback)

5 (1 rating by Goodreads)
By (author) 

List price: US$62.00

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks

Description

Maximize the potential of your small-medium business network with effective design solutions that cover network security, IP telephony, unified communications, wireless networks, and CRM.Design and implement effective network solutions by mastering the design process that is used by successful networking professionals Understand the diversity of solutions for the SMB environment, avoiding the pitfalls of the one-size-fits-all approach Create effective and customizable security solutions across the spectrum of SMB types and sizes Exploit the trend of universal communications convergence by expanding into the VoIP market with the Cisco IP Telephony and unified communication solutions Break into the fast-growing CRM marketplace with the Cisco CRM integration solutions Implement wireless LAN solutions that facilitate productivity and workforce optimizationIn today's business world, investing in technology solutions that improve productivity and save money is critical, but the road to a modern, technology-driven business is full of pitfalls. Cisco Network Design Solutions for Small-Medium Businesses zeros in on critical solutions for networking professionals who are deploying computer networks within a small-medium business (SMB). You'll learn about core networking issues and associated solutions, including security, IP telephony, unified communications, customer relations management (CRM), wireless LANs, and more within this complete design guide. Cisco Network Design Solutions for Small-Medium Businesses is separated into two parts. Part I helps you explore the network design process, survey the SMB landscape, and identify your network requirements from the edge to the core for an effective solution implementation. Part II delves into security, CRM, IP telephony, unified messaging, IP/TV, and wireless LAN solutions, which can save businesses critical time and money.For networking professionals, Cisco Network Design Solutions for Small-Medium Businesses is a one-stop reference and design guide for the effective implementation of SMB networking solutions that enhance the bottom-line.Peter Rybaczyk has been engaged in multiple technology disciplines since 1979, including applications development, database administration, network design and administration, technical writing and editing, professional IT training, and IT consulting. Additionally, during his career, Peter has owned several IT consulting businesses, and currently, his privately held firm, Convergent Netcom Services, is located in Tucson, Arizona. He has delivered more than a hundred IT seminars to audiences in the United States, Canada, Europe, Asia, and Australia and has consulted and worked with Fortune 500 companies and numerous small to medium-sized businesses, covering multiple vertical markets, including wholesale and retail distribution, health care, law practice, insurance, finance, manufacturing, and telecommunications. He also wrote Cisco Router Troubleshooting Handbook and Novell's Internet Plumbing Handbook and coauthored PC Network Administration. Peter holds a B.S. degree in physics and several industry certifications, including CNE, CCNA, and CCNP.This book is part of the Networking Technology Series from Cisco Press? which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.show more

Product details

  • Paperback | 336 pages
  • 187.96 x 228.6 x 20.32mm | 566.99g
  • Pearson Education (US)
  • Cisco Press
  • Indianapolis, United States
  • English
  • 1587055341
  • 9781587055348

Back cover copy

Maximize the potential of your small-medium business network with effective design solutions that cover network security, IP telephony, unified communications, wireless networks, and CRM.Design and implement effective network solutions by mastering the design process that is used by successful networking professionals Understand the diversity of solutions for the SMB environment, avoiding the pitfalls of the one-size-fits-all approach Create effective and customizable security solutions across the spectrum of SMB types and sizes Exploit the trend of universal communications convergence by expanding into the VoIP market with the Cisco IP Telephony and unified communication solutions Break into the fast-growing CRM marketplace with the Cisco CRM integration solutions Implement wireless LAN solutions that facilitate productivity and workforce optimizationIn today's business world, investing in technology solutions that improve productivity and save money is critical, but the road to a modern, technology-driven business is full of pitfalls. "Cisco Network Design Solutions for Small-Medium Businesses" zeros in on critical solutions for networking professionals who are deploying computer networks within a small-medium business (SMB). You'll learn about core networking issues and associated solutions, including security, IP telephony, unified communications, customer relations management (CRM), wireless LANs, and more within this complete design guide. "Cisco Network Design Solutions for Small-Medium Businesses" is separated into two parts. Part I helps you explore the network design process, survey the SMB landscape, and identify your network requirements from the edge to the core for an effective solution implementation. Part II delves into security, CRM, IP telephony, unified messaging, IP/TV, and wireless LAN solutions, which can save businesses critical time and money.For networking professionals, "Cisco Network Design Solutions for Small-Medium Businesses" is a one-stop reference and design guide for the effective implementation of SMB networking solutions that enhance the bottom-line.Peter Rybaczyk has been engaged in multiple technology disciplines since 1979, including applications development, database administration, network design and administration, technical writing and editing, professional IT training, and IT consulting. Additionally, during his career, Peter has owned several IT consulting businesses, and currently, his privately held firm, Convergent Netcom Services, is located in Tucson, Arizona. He has delivered more than a hundred IT seminars to audiences in the United States, Canada, Europe, Asia, and Australia and has consulted and worked with Fortune 500 companies and numerous small to medium-sized businesses, covering multiple vertical markets, including wholesale and retail distribution, health care, law practice, insurance, finance, manufacturing, and telecommunications. He also wrote Cisco Router Troubleshooting Handbook and Novell's Internet Plumbing Handbook and coauthored PC Network Administration. Peter holds a B.S. degree in physics and several industry certifications, including CNE, CCNA, and CCNP.This book is part of the Networking Technology Series from Cisco Press which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers."show more

About Peter Rybaczyk

Peter Rybaczyk has been engaged in multiple technology disciplines since 1979, including applications development, database administration, network design and administration, technical writing and editing, professional IT training, and IT consulting. Additionally, during his career, Peter has owned several IT consulting businesses, and currently, his privately held firm, Convergent Netcom Services, is located in Tucson, Arizona. He has delivered more than a hundred IT seminars to audiences in the United States, Canada, Europe, Asia, and Australia and has consulted and worked with Fortune 500 companies and numerous small to medium-sized businesses, covering multiple vertical markets, including wholesale and retail distribution, health care, law practice, insurance, finance, manufacturing, and telecommunications. He also wrote Cisco Router Troubleshooting Handbook and Novell's Internet Plumbing Handbook and coauthored PC Network Administration. Peter holds a B.S. degree in physics and several industry certifications, including CNE, CCNA, and CCNP.show more

Table of contents

IntroductionPart I Network Design Process and Solutions Overview for SMBsChapter 1 Effective Networking Solution Design ProcessStep 1: Identifying Stakeholder RequirementsManagement (Executive and Line of Business)IT DepartmentEnd UsersCustomersVendorsOutput from the Requirements Identification StageStep 2: Validating Stakeholder RequirementsAchieving ConsensusAssigning PrioritiesOutput from the Validation of Requirements StageStep 3: Creating and Reviewing the Draft Design DocumentIdentifying the Physical Network TopologyDetermining Measurable Performance RequirementsFormulating a Viable BudgetCreating a Realistic Completion TimelineStep 4: Creating a Final Design Document Before ImplementationNetworking Solution Implementation ConsiderationsSources of Implementation ExpertiseProject Management During ImplementationPerformance TestingDocumentationTrainingPutting It All TogetherSummaryChapter 2 SMB Networking Environments and Solutions Design ConsiderationsOne Name, a Multitude of Shapes and SizesBusiness SectorsBusiness SizesBusiness MissionsThe Pitfalls of the One-Size-Fits-All ApproachSMB Networking Solutions Design ConsiderationsNetwork and Data Security Design ConsiderationsRemote Access Design ConsiderationsWireless Design ConsiderationsIP Telephony Design ConsiderationsPartner Collaboration Design ConsiderationsCustomer Care Design ConsiderationsFront Office/Back Office IntegrationSolution Identification and Discovery Process for SMBsThe Case Against and for a Security SolutionThe Case Against and for a Remote Access SolutionThe Case Against and for a Collaboration with Partners SolutionThe Case Against and for a Customer Care SolutionThe Case Against and for a Front Office/Back Office Integration SolutionSummaryChapter 3 Network Infrastructure Requirements for Effective Solutions ImplementationThe Telecom ClosetsPatch Panels, Horizontal Cabling, and Work-Area CablingSwitchesRoutersData Centers or Computer RoomsNetwork ServersNetwork StoragePower ProtectionThe User Desktop EnvironmentWorkstationsNetwork Printers and Other PeripheralsNetwork Upgrades PlanningSources of Upgrades Expertise: The WhoUpgrades Timing: The WhenUpgrades Impact: The HowUpgrades Cost: The How MuchApplications, E-Mail, and Network-Management ToolsThe Impact of ApplicationsE-Mail OptionsNetwork-Management MethodsSummaryPart II SMB Networking Design Solutions Chapter 4 Overview of the Network Security IssuesCategories of Security ThreatsInformation CorruptionInformation DisclosureRepudiation and Lack of Authentication and AuthorizationDenial of ServiceWhat Security Threats Mean to an SMBWhat if My Website Is Defaced?What if My Website Is Inaccessible?What if Someone Intercepts and Reads My E-Mails?What if My Customers Can't Send Me E-Mail?What if Unauthorized Personnel Gain Access to My Internal Databases?What if Unauthorized Employees Get into My Payroll Files?Which to Fear More: Internal or External Security ThreatsStrong AuthenticationGranularity in AuthorizationRestricting Network AccessPhysical SecurityEncrypting Sensitive InformationNetwork SegmentationSecurity Procedures Important to SMB SuccessSecurity Threat AntidotesInformation IntegrityInformation ConfidentialityNonrepudiation, Authentication, and AuthorizationSystem AvailabilityThe Importance of Having a Security PolicySummaryChapter 5 Cisco Security SolutionsVirtual Private NetworksVPN Deployment ConsiderationsVPN Deployment ScenariosThe Cisco VPN 3000 Series Concentrator FamilyVPN-Capable RoutersFirewallsFirewall Deployment ConsiderationsThe Cisco PIX Product Line and the IOS FirewallIntrusion Detection SystemsIDS Deployment ConsiderationsCisco IDS Product LinesRouter Security FeaturesRouter Security Deployment ConsiderationsImplementing Routing Protocols SecuritySummaryChapter 6 The Wireless LAN SolutionWLAN-Specific Security ConsiderationsWLAN Security ThreatsWLAN Security MechanismsWLAN Sound Security PracticesWLAN Performance and Topology ConsiderationsWLAN Performance ConsiderationsWLAN Topology ConsiderationsWLAN ComponentsRadio Frequencies, Transmit Power, and AntennaeAccess Points and Wireless BridgesWireless RoutersWireless ClientsThe Cisco WLAN (Aironet) Products FamilyThe 1400 Series BridgesThe 1200 Series Access PointsThe Aironet AntennaeThe Aironet ClientsWLAN Deployment ScenariosA Small Office or Workgroup DeploymentAn Enterprise DeploymentA Telecommuters DeploymentSummaryChapter 7 Customer Relationship Management SolutionsCRM Deployment ConsiderationsModes of the SMB's Interactions with CustomersCustomer Information AccessibilitySMB's Customer Categorization CapabilityLevels of Commitment to CRMAnalytics Tools and MetricsPopular CRMs' Relationship to Cisco ProductsE.piphany CRMSAP mySAPPeopleSoft CRMPegasystems Customer Process ManagerMicrosoft CRMCisco Solutions for CRM IntegrationCisco ICM Product FamilyCisco IP Contact CenterIP Interactive Voice Response ApplicationWhich CRM Solution Is Right for My SMB?I Am a Retail OutletI Am a Bank I Am a Manufacturer I Am a Hospital or a Health Clinic Summary Chapter 8 IP Telephony SolutionsIP Telephony Deployment ConsiderationsQoS FactorsSingle Communications Infrastructure for Voice and DataOpen Standards ProtocolsCommon OS Hardware PlatformsIP Telephony Components and ProtocolsGatewaysGatekeepersSoftware-Based PBXesIP PhonesVoIP ProtocolsCisco IP Telephony SolutionsIntegrated IP Telephony SolutionsCallManager Deployment OptionsCallManager Integration with Legacy PBXCallManager Dial Plan Configuration ConsiderationsIP Telephony Voice ApplicationsCisco IP PhonesCisco ISP/Carrier SolutionSummaryChapter 9 Unified Communications SolutionsDeployment Considerations for Unified Messaging SolutionsThe Cisco Unity SolutionMessage CentralizationText-to-Speech CapabilityMultilanguage CapabilityGlobal Administration via the Cisco Unity AdministratorPersonalized Administration via the Cisco Unity Assistant and InboxThe Cisco IP/TV SolutionDeployment Considerations for Movie-Quality Video to the DesktopIP/TV Solution ComponentsThe Value of an Intranet in an SMB EnvironmentHuman Resources Services and AnnouncementsIT Help Desk SupportSummaryChapter 10 Front and Back Office Integration SolutionsGetting Past the JargonFront Office: Concepts and ApplicationsBack Office: Concepts and ApplicationsEnterprise Applications Integration ToolsIs Integration for Me?Integration ChallengesThe Case for IntegrationThe Case Against IntegrationThe IntegratorsThe Synergex SolutionsIT Consultants with Programming SkillsIn-House AnalystSummaryEpilogue The Future of SMB Networking BibliographyIndexshow more

Rating details

1 ratings
5 out of 5 stars
5 100% (1)
4 0% (0)
3 0% (0)
2 0% (0)
1 0% (0)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X