Christmas FAQs

Wondering what the latest order dates are for Christmas gifts?

Recommended last order dates

These recommended last order dates apply to items which are available for dispatch within 3 business days. For items which dispatch in 4 or more business days, please allow additional time for delivery

Dispatched from UK

  • Worldwide
  • Australia: 12 December
  • New Zealand: 7 December
  • United Kingdom: 14 December
  • Ireland: 12 December
  • US and Canada: 12 December
  • Japan, South Korea, Singapore, Hong Kong:7 December
  • Czech Republic, Germany, Italy, Poland, Finland, Sweden: 8 December
  • Austria, Iceland, Portugal, Spain, Belgium, Denmark, Luxemburg, Netherlands, Norway, Slovakia, Switzerland : 12 December
  • France: 13 December
  • Cyprus, Asia, Far East: 1 December
  • Caribbean, Central and South America, Greece: 2 December
  • Africa, Middle East: 29 November

Dispatched from Australia

  • Australia
  • Victoria Metro: 13 December
  • Victoria Country Area: 13 December
  • NSW Metro: 12 December
  • NSW Country: 9 December
  • Queensland Metro: 9 December
  • Queensland Country: 8 December
  • Tasmania: 9 December
  • Northern Territories: 7 December
  • South Australia Metro: 12 December
  • South Australia Country: 9 December
  • West Australia Metro: 5 December
  • West Australia Country: 6 December
  • Rest of the world
  • New Zealand: 6 December
  • Asia: 6 December
  • United Kingdom: 29 November
  • Ireland: 29 November
  • Europe: 28 November
  • South America: 28 November
  • All other countries: 28 November

Last order dates are recommendations and delivery by Christmas is not guaranteed.

To check availability of the books you'd like to buy, see the below message on the book detail pages

Product page screenshot Please order as early as possible to ensure gifts arrive in time for Christmas!

Delivery

Will I still get free delivery during the Christmas period?

We are delighted to be able to offer free delivery on all direct orders, regardless of size, value or destination, all year round.

When will my order arrive?

If you’ve ordered before the last order delivery dates above, your order should arrive before Christmas and within our usual delivery times listed here.

Our last order dates are based on items which dispatch within 3 business days. Please allow additional time for delivery for items which take longer to dispatch, to ensure your order arrives with plenty of time to gift-wrap. You can check the dispatch times for each book listed on the book’s detail page.

Can you get my order to me any faster?

We offer free delivery worldwide, and unfortunately this means we can’t offer express delivery, we do aim to get your order to you as fast as possible.

Can you combine all my orders in one shipment?

To stock as many titles as we do, we receive stock from different suppliers and this means we often dispatch items from the same order separately, and your books may arrive on different days.

Gifts and Promotions

I need some gifting inspiration, can you help?

We’ve made a handy Gift Guide to give you ideas and inspiration for the best books to gift this Christmas. We’ve got books for fiction lovers, budding photographers, keen cooks, history buffs, and more. We’ve also got a dedicated page for Children’s Gifts

Will you be running any offers or discounts over Christmas?

We love getting a bargain, so are happy to announce that we will be running themed promotions and offers throughout November and December, keep your eyes peeled onsite and on our social channels. We also have our Bargain Shop and Clearance Box where you can always find great books at even greater prices.

My order is a gift, do you offer any gift services?

While we think books make the best gifts, we are unable to offer gift-wrapping, price removal or personal messages, and your order will arrive along with the order packing slip

Do you sell gift vouchers?

Not at the moment. They're in our wishlist!

My order arrived late or is unwanted, can I return it?

You can return your order within 30 days of receiving it to receive a full refund. Click here for full details on how to cancel and return your order.

Other Questions

I’ve got another query, how can I contact you?

If you have any further questions, please visit our handy FAQs or Contact Us

Does Santa really exist?

Yes, he does. He really, really does.