Christmas FAQs

Wondering what the latest order dates are for Christmas gifts?Please order as early as possible to ensure gifts arrive in time for Christmas!

Recommended last order dates

These recommended last order dates apply to items which are available for dispatch within 2 business days. For items which dispatch in 3 or more business days, please allow additional time for delivery.

Dispatched from UK

  • Worldwide
  • Algeria: 04 December
  • Andorra: 09 December
  • Antigua And Barbuda: 04 December
  • Argentina: 21 November
  • Aruba: 04 December
  • Australia: 10 December
  • Austria: 12 December
  • Bahamas: 04 December
  • Bahrain: 04 December
  • Barbados: 04 December
  • Belgium: 13 December
  • Belize: 04 December
  • Benin: 04 December
  • Bermuda: 04 December
  • Bosnia and Herzegovina: 06 December
  • Brazil: 04 December
  • British Virgin Islands: 04 December
  • Brunei Darussalam: 04 December
  • Bulgaria: 06 December
  • Canada: 04 December
  • Cayman Islands: 04 December
  • Chile: Please click here for more information
  • China: 04 December
  • Colombia: 25 November
  • Comoros: 04 December
  • Cook Islands: 04 December
  • Croatia: 06 December
  • Cyprus: 05 December
  • Czech Republic: 10 December
  • Denmark: 12 December
  • Dominica: 04 December
  • Dominican Republic: 04 December
  • Egypt: 04 December
  • Estonia: 06 December
  • El Salvador: 04 December
  • Falkland Islands: 04 December
  • Faroe Islands: 06 December
  • Federated States of Micronesia: 04 December
  • Fiji: 04 December
  • Finland: 10 December
  • France: 13 December
  • Germany: 12 December
  • Gibraltar: 11 December
  • Greece: 09 December
  • Greenland: 04 December
  • Grenada: 04 December
  • Guadaloupe: 04 December
  • Guam: 04 December
  • Hong Kong: 10 December
  • Hungary: 06 December
  • Iceland: 09 December
  • India: 04 December
  • Indonesia: 04 December
  • Ireland: 13 December
  • Israel: 04 December
  • Italy: 04 December
  • Jamaica: 04 December
  • Japan: 04 December
  • Jordan: 04 December
  • Latvia: 06 December
  • Liechtenstein: 06 December
  • Lithuania: 06 December
  • Luxembourg: 10 December
  • Macau: 04 December
  • Madagascar: 04 December
  • Malaysia: 04 December
  • Maldives: 04 December
  • Malta: 06 December
  • Martinique: 04 December
  • Mauritius: 04 December
  • Mexico: 31 October
  • Monaco: 13 December
  • Montenegro: 06 December
  • Morocco: 04 December
  • Netherlands: 12 December
  • New Caledonia: 04 December
  • New Zealand: 05 December
  • North Macedonia: 06 December
  • Norway: 11 December
  • Oman: 04 December
  • Peru: 27 November
  • Philippines: 04 December
  • Poland: 10 December
  • Portugal: 11 December
  • Puerto Rico: 04 December
  • Qatar: 04 December
  • Reunion: 04 December
  • Romania: 06 December
  • Saint Helena: 04 December
  • Saint Lucia: 04 December
  • Saint Pierre And Miquelon: 04 December
  • Saint Vincent And The Grenadines: 04 December
  • Samoa: 05 December
  • San Marino: 04 December
  • Saudi Arabia: 11 December
  • Serbia: 06 December
  • Seychelles: 04 December
  • Singapore: 10 December
  • Slovakia: 06 December
  • Slovenia: 06 December
  • Solomon Islands: 04 December
  • South Africa: Please click here for more information
  • South Korea: 05 December
  • Spain: 04 December
  • Sri Lanka: 04 December
  • Suriname: 04 December
  • Sweden: 11 December
  • Switzerland: 04 December
  • Taiwan: 04 December
  • Thailand: 04 December
  • Trinidad And Tobago: 04 December
  • Tunisia: 04 December
  • Turkey: 06 December
  • Ukraine: 06 December
  • United Arab Emirates: 13 December
  • United Kingdom: 17 December
  • United States: 10 December
  • Uruguay: 25 November
  • US Virgin Islands: 04 December
  • Vanuatu: 04 December
  • Vatican City: 04 December
  • Vietnam: 04 December

Dispatched from Australia

  • Australia
  • NSW Metro: 12 December
  • NSW Country: 10 December
  • ACT: 12 December
  • Queensland Melbourne: 13 December
  • Queensland Metro: 11 December
  • Queensland Country: 9 December
  • Queensland Far: 6 December
  • Tasmania: 11 December
  • Tasmania Remote: 25 November
  • Northern Territory: 9 December
  • Northern Territory Far: 27 November
  • South Australia Metro: 12 December
  • South Australia Country: 11 December
  • Victoria Metro: 13 December
  • Victoria Country: 10 December
  • Western Australia Metro: 10 December
  • Western Australia Country: 6 December
  • Rest of the world
  • Argentina: 21 November 2019
  • Austria: 02 December 2019
  • Bahrain: 02 December 2019
  • Barbados: 25 November 2019
  • Belgium: 02 December 2019
  • Bermuda: 25 November 2019
  • Bosnia And Herzegovina: 29 November 2019
  • Brazil: 18 November 2019
  • Bulgaria: 29 November 2019
  • Canada: 02 December 2019
  • Cayman Islands: 25 November 2019
  • Chile: Please click here for more information
  • China: 02 December 2019
  • Cook Islands: 25 November 2019
  • Croatia: 29 November 2019
  • Cyprus: 29 November 2019
  • Denmark: 02 December 2019
  • Estonia: 29 November 2019
  • Falkland Islands: 25 November 2019
  • Faroe Islands: 25 November 2019
  • Fiji: 02 December 2019
  • Finland: 29 November 2019
  • France: 02 December 2019
  • Germany: 02 December 2019
  • Gibraltar: 29 November 2019
  • Greece: 29 November 2019
  • Greenland: 25 November 2019
  • Grenada: 25 November 2019
  • Hong Kong: 03 December 2019
  • Hungary: 29 November 2019
  • Iceland: 25 November 2019
  • Indonesia: 02 December 2019
  • Ireland: 02 December 2019
  • Israel: 28 November 2019
  • Italy: 02 December 2019
  • Jamaica: 25 November 2019
  • Japan: 03 December 2019
  • Jordan: 02 December 2019
  • Latvia: 29 November 2019
  • Lithuania: 29 November 2019
  • Luxembourg: 29 November 2019
  • Malaysia: 02 December 2019
  • Maldives: 02 December 2019
  • Malta: 02 December 2019
  • Mauritius: 02 December 2019
  • Mexico: 31 October 2019
  • Monaco: 29 November 2019
  • Montenegro: 29 November 2019
  • Netherlands: 02 December 2019
  • New Zealand: 04 December 2019
  • Norway: 02 December 2019
  • Oman: 02 December 2019
  • Philippines: 02 December 2019
  • Poland: 29 November 2019
  • Portugal: 02 December 2019
  • Puerto Rico: 25 November 2019
  • Qatar: 02 December 2019
  • Reunion: 25 November 2019
  • Romania: 29 November 2019
  • Saudi Arabia: 02 December 2019
  • Serbia: 29 November 2019
  • Seychelles: 02 December 2019
  • Singapore: 03 December 2019
  • Slovakia: 29 November 2019
  • Slovenia: 29 November 2019
  • Solomon Islands: 25 November 2019
  • South Africa: Please click here for more information
  • South Korea: 02 December 2019
  • Spain: 02 December 2019
  • Sri Lanka: 02 December 2019
  • Sweden: 02 December 2019
  • Switzerland: 02 December 2019
  • Taiwan: 03 December 2019
  • Thailand: 02 December 2019
  • Trinidad And Tobago: 25 November 2019
  • Turkey: 29 November 2019
  • Ukraine: 29 November 2019
  • United Kingdom: 04 December 2019
  • United States: 04 December 2019
  • Vanuatu: 02 December 2019

Last order dates are recommendations and delivery by Christmas is not guaranteed.

Delivery

Will I still get free delivery during the Christmas period?

We are delighted to be able to offer free delivery on all direct orders, regardless of size, value or destination, all year round.

When will my order arrive?

If I have ordered before the last order delivery dates above, your order should arrive before Christmas and within our usual delivery times listed here.

Our last order dates are based on items which dispatch within 2 business days. Please allow additional time for delivery for items which take longer to dispatch, to ensure your order arrives with plenty of time to gift-wrap. You can check the dispatch times for each book listed on the book detail page.

Can you get my order to me any faster?

We offer free delivery worldwide, and unfortunately this means we cannot offer express delivery, we do aim to get your order to you as fast as possible.

Can you combine all my orders in one shipment?

To stock as many titles as we do, we receive stock from different suppliers and this means we often dispatch items from the same order separately, and your books may arrive on different days.

Gifts and Promotions

I need some gifting inspiration, can you help?

We have made a handy Gift Guide to give you ideas and inspiration for the best books to gift this Christmas. We have got books for fiction lovers, budding photographers, keen cooks, history buffs, and more. We have also got a dedicated page for Gifts for Children.

Will you be running any offers or discounts over Christmas?

We love getting a bargain, so are happy to announce that we will be running themed promotions and offers throughout November and December, keep your eyes peeled onsite and on our social channels. We also have our Bargain Shop where you can always find great books at even greater prices.

My order is a gift, do you offer any gift services?

While we think books make the best gifts, we are unable to offer gift-wrapping, price removal or personal messages, and your order will arrive along with the order packing slip

Do you sell gift vouchers?

Not at the moment. They're in our wishlist!

My order arrived late or is unwanted, can I return it?

You can return your order within 30 days of receiving it to receive a full refund. Click here for full details on how to cancel and return your order.

Other Questions

I have got another query, how can I contact you?

If you have any further questions, please visit our handy Help page or Contact Us

Does Santa really exist?

Yes, he does. He really, really does.