Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration

Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration

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New 5th Edition! The Certified Professional Secretary (CPS (R)) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics test-takers must know in order to pass the exam. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals (IAAP (TM)). The format of each manual in the Series guides administrative professionals in effective study techniques.show more

Product details

  • Paperback | 460 pages
  • 200.7 x 271.8 x 22.9mm | 839.16g
  • Pearson Education (US)
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 5th edition
  • black & white illustrations, figures
  • 0131145517
  • 9780131145511

Back cover copy

Professional certification opens opportunities for career advancement. The Certified Professional Secretary (CPS(R)) and the Certified Administrative Professional (CAP(R)) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals(R) (IAAP(R)). Take the next step toward increasing your confidence and earning respect from your employers and peers. These books are designed to help you prepare for the new test outline to be offered beginning November 2004. The Series guides effective study techniques: Key examples are emphasized.Difficult concepts are illustrated.New Feature: "Checkpoint" sections within each chapter offer practice as readers work through new material."For Your Review," end-of-chapter, exam-like questions offer you a chance to assess your own performance on the exam.Term review, with text page references, reinforces essential vocabulary.Glossaries at the end of each book provide accessible reference.A comprehensive practice exam simulates the testing environment and provides even more practice.NEW! You can also purchase all three books in an interactive online format that includes all material found in the CPS and CAP Examination Series texts plus automated assessment feedback. Learn more by visiting www.prenhall.comshow more

Table of contents

Preface Section One Records Management Chapter 1Filing Systems Chapter 2 File Management Chapter 3 Filing rules and Standards Section Two Communication Chapter 4 Verbal Communication: Fundamentals Chapter 5 Verbal Communication: Professional Communication Applications Chapter 6 Research and Reference Materials Chapter 7 Composing and Editing Written Communication Chapter 8 Writing Business Documents Chapter 9 Producing Documents in Final Format Chapter 10 Information Distribution Chapter 11 Rules of Grammar Chapter 12 Business Etiquette Practice Exam Solutions to Practice Exam Glossary Indexshow more

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