A+ Certification

A+ Certification : Concepts and Practices (Text and Lab Manual) Package

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For courses in A+ Certification preparation, and Computer Repair and Service.

Designed to prepare students for the A+ Certification exam sponsored by the Computing Technology Industry Association for computer service technicians, this text and lab guide provides students with conceptual information and hands-on practice to provide a fundamental knowledge base.
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Product details

  • Mixed media product | 932 pages
  • 220.98 x 284.48 x 55.88mm | 2,971.01g
  • Prentice Hall Certification
  • Upper Saddle River, United States
  • 3rd edition
  • illustrations, glossary, index
  • 0130910457
  • 9780130910455

Table of contents

(All chapters begin with Objectives and Introduction. All chapters end with Chapter Summary, Key Points Review, Review Questions and Exam Questions).

1. Basic PC Hardware.

Personal Computer Evolution. The PC System. Software. Application Software.

2. Advanced System Boards.

System Board Evolution. Microprocessors. Intel Processors. Random Access Memory. CMOS RAM. Adding and Removing FRU Modules. System Upgrading and Optimizing.

3. Standard I/O Systems.

System Resources. Peripherals and Ports. Installing and Configuring Peripheral Devices.

4. Mass Storage Systems.

Storage Devices. Disk Drive Operations. Floppy Disk Drives. Hard Disk Drives. Installing Storage Devices. Installing and Configuring Disk Drives. Disk Drive Upgrading and Optimizing.

5. Data Communications.

Basic Networking Concepts. Local Area Networks. Installing and Configuring LANS. Dial-Up Networking. Installing and Configuring Modems. Internet Concepts. Wide Area Networks.

6. Printers.

Printer Fundamentals. Printer Connections and Configurations. Servicing Printers.

7. Portable Systems.

Portable Computer Types. Basic I/O. Extended I/O. External Devices.

8. Operating Systems Fundamentals.

Operating System Basics. Booting the System. Navigating in MS-DOS. Creating and Managing Files. Memory Types.

9. Windows 9X.

Windows Evaluation. Installing Windows 9x. Navigating Windows 9X. Windows 9X Structure. Loading and Adding Device Drivers. Windows 9X Applications. Optimizing Windows 9X. Networking with Windows 9X. Wide Area Networking with Windows 9X.

10. Windows NT/2000.

Windows NT. Windows 2000. Navigating Windows NT/2000. Installing Windows NT/2000. Dual Booting. Windows NT Startup Modes. Windows NT Startup Modes. Windows NT Startup. Windows NT/2000 Device Drivers. Wide Area Networking with Windows 2000. Security.

11. Basic System Troubleshooting.

Basic Troubleshooting Techniques. Symptoms and Troubleshooting. Network Repair.

12. Operating Systems Troubleshooting.

Troubleshooting Setup Problems. Troubleshooting Startup Problems. Windows 2000 Startup Problems. Troubleshooting Stop Errors. Common OS Operational Problems.

13. Preventive Maintenance.

Preventive Maintenance. Printer PM and Safety Issues. System Protection. Hazards and Safety Procedures. Disposal Procedures. Electrostatic Discharge. Viruses.

Appendix A: A+ Objectives Map.

A+ Objective Map.


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