Call-Recording Software

Call-Recording Software

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Description

Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking, which record details about the call but not the conversation; however, software may include both recording and logging functionality. Call recording is becoming increasingly important, with technology changing and working habits becoming more mobile. Addressing mobile recording is now the subject of many financial regulators' recommendations. It is also increasingly important to business continuity planning, especially for pandemic planning. The actual recording takes place on a recording system with software for the management of calls and security of recordings. Most call recording software applications rely on an analogue signal via either a call recording adapter or a telephony board.show more

Product details

  • Paperback | 72 pages
  • 152 x 229 x 4mm | 118g
  • Ject Press
  • United States
  • English
  • black & white illustrations
  • 6136696916
  • 9786136696911