CCNP Routing and Switching TSHOOT 300-135 Official CERT Guide
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CCNP Routing and Switching TSHOOT 300-135 Official CERT Guide

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CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide from Cisco Press allows you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Expert instructor Raymond Lacoste shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete, official study package includes A test-preparation routine proven to help you pass the exam * Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section * Chapter-ending exercises, which help you drill on key concepts you must know thoroughly * The powerful Pearson IT Certification Practice Test software, complete with hundreds of exam-realistic questions, customization options, and detailed performance reports * More than 60 minutes of personal video mentoring from the author on important exam strategies * A trouble ticket chapter that explores ten additional network failures and the approaches you can take to resolve the issues presented * A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies * Study plan suggestions and templates to help you organize and optimize your study time Well-regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com. The official study guide helps you master topics on the CCNP Routing and Switching TSHOOT 300-135 exam, including how to troubleshoot: * * Device performance * VLANs, Trunks, and VTP * STP and Layer 2 Etherchannel * Inter-VLAN routing and Layer 3 Etherchannel * Switch security * HSRP, VRRP, GLBP * IPv4 and IPv6 addressing * IPv4/IPv6 routing and GRE tunnels * RIPv2, RIPng, EIGRP, and OSPF * Route maps, policy-based routing, and route redistribution * BGP * Management protocols, tools, and access Companion CD-ROM The CD-ROM contains more than 200 practice questions for the exam, memory table exercises and answer keys, a study planner tool, and more than 60 minutes of video. Includes Exclusive Offer for 70% Off Premium Edition eBook and Practice Test Pearson IT Certification Practice Test minimum system requirements: Windows Vista (SP2), Windows 7, or Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium class 1GHz processor (or equivalent); 512 MB RAM; 650 MB disc space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databasesshow more

Product details

  • Mixed media product | 1024 pages
  • 198.12 x 236.22 x 60.96mm | 2,018.48g
  • Pearson Education (US)
  • Cisco Press
  • Indianapolis, United States
  • English
  • 1587205610
  • 9781587205613
  • 208,222

About Raymond Lacoste

Raymond Lacoste is a Cisco Certified Systems Instructor (CCSI) who has dedicated his IT career to teaching others. Starting out as a mentor at Skillsoft, he helped students with their studies, explaining various Cisco, Microsoft, and industry-related concepts in ways that improved the students understanding. Now he spends his days at Skillsoft teaching the CCNA and CCNP Routing and Switching certification track. He has taught over 300 Cisco classes in addition to the countless practice labs, demonstrations, hands-on labs, and student guides he has developed. However, it is not just about teaching, it is also about learning. To date, Raymond has passed more than 100 IT certification exams as he continues to keep his learning and knowledge up-to-date. His certification wall includes various Cisco certifications, Microsoft certifications, CompTIA certifications, and the ISC2 CISSP (Certified Information Systems Security Professional) designation. He was also awarded the Cisco Sirius Top Quality Instructor award. His next goal is to achieve the CCIE designation in Routing and Switching. Raymond lives in Atlantic, Canada, with his wife, Melanie, and two children. Kevin Wallace, CCIEx2 (Collaboration and R/S) #7945, CCSI #20061: With Cisco experience dating back to 1989, Kevin has been a network design specialist for the Walt Disney World Resort, an instructor of Cisco courses for Skillsoft, and a network manager for Eastern Kentucky University. Kevin currently produces video courses and writes books for Cisco Press/Pearson IT Certification (http://kwtrain.com/books ), and he lives in central Kentucky with his wife (Vivian) and two daughters (Stacie and Sabrina). Kevin can be followed on these social media platforms. Blog: http://kwtrain.com Twitter: http://twitter.com/kwallaceccie Facebook: http://facebook.com/kwallaceccie YouTube: http://youtube.com/kwallaceccie LinkedIn: http://linkedin.com/in/kwallaceccie Google+: http://google.com/+KevinWallaceshow more

Table of contents

Introduction xxx Part I Fundamental Troubleshooting and Maintenance Concepts Chapter 1 Introduction to Troubleshooting and Network Maintenance 3 "Do I Know This Already?" Quiz 3 Foundation Topics 9 Introduction to Troubleshooting 9 Defining Troubleshooting 9 The Value of Structured Troubleshooting 11 A Structured Approach 13 1. Problem Report 13 2. Collect Information 14 3. Examine Collected Information 15 4. Eliminate Potential Causes 16 5. Propose an Hypothesis 17 6. Verify Hypothesis 18 7. Problem Resolution 19 Popular Troubleshooting Methods 20 The Top-Down Method 21 The Bottom-Up Method 21 The Divide-and-Conquer Method 22 The Following the Traffic Path Method 23 The Comparing Configurations Method 23 The Component Swapping Method 24 Practice Exercise: Selecting a Troubleshooting Approach 25 Introduction to Network Maintenance 26 Defining Network Maintenance 26 Proactive Versus Reactive Network Maintenance 27 Well-Known Network Maintenance Models 28 Example of Adapting a Network Maintenance Model 28 Common Maintenance Procedures 29 Routine Maintenance Tasks 29 Scheduled Maintenance 30 Managing Network Changes 30 Maintaining Network Documentation 32 Restoring Operations After a Failure 33 Measuring Network Performance 34 The Troubleshooting and Network Maintenance Relationship 34 Maintaining Current Network Documentation 35 Establishing a Baseline 36 Communication 36 Change Management 37 Exam Preparation Tasks 39 Review All Key Topics 39 Define Key Terms 39 Chapter 2 Troubleshooting and Maintenance Tools 41 "Do I Know This Already?" Quiz 41 Foundation Topics 45 The Troubleshooting and Network Maintenance Toolkit 45 Network Documentation Tools 46 Basic Tools 47 CLI Tools 47 GUI Tools 48 Recovery Tools 48 Logging Tools 53 Network Time Protocol as a Tool 56 Advanced Tools 57 Overview of SNMP and NetFlow 57 Creating a Baseline with SNMP and NetFlow 58 SNMP 58 NetFlow 59 Cisco Support Tools 64 Using Cisco IOS to Verify and Define the Problem 64 Ping 64 Telnet 67 Traceroute 67 Using Cisco IOS to Collect Information 68 Filtering the Output of show Commands 69 Redirecting show Command Output to a File 73 Troubleshooting Hardware 74 Collecting Information in Transit 75 Performing Packet Captures 75 SPAN 76 RSPAN 78 Using Tools to Document a Network 80 Exam Preparation Tasks 85 Review All Key Topics 85 Define Key Terms 86 Complete Tables and Lists from Memory 86 Command Reference to Check Your Memory 86 Chapter 3 Troubleshooting Device Performance 93 "Do I Know This Already?" Quiz 93 Foundation Topics 96 Troubleshooting Switch Performance Issues 96 Cisco Catalyst Switch Troubleshooting Targets 96 TCAM Troubleshooting 101 High CPU Utilization Troubleshooting on a Switch 105 Troubleshooting Router Performance Issues 106 Excessive CPU Utilization 107 Understanding Packet-Switching Modes (Routers and Multilayer Switches) 113 Troubleshooting Packet-Switching Modes 116 Excessive Memory Utilization 121 Exam Preparation Tasks 124 Review All Key Topics 124 Define Key Terms 124 Complete Tables and Lists from Memory 125 Command Reference to Check Your Memory 125 Part II Troubleshooting Cisco Catalyst Switch Features Chapter 4 Troubleshooting Layer 2 Trunks, VTP, and VLANs 129 "Do I Know This Already?" Quiz 129 Foundation Topics 132 Frame-Forwarding Process 132 Troubleshooting Trunks 140 Encapsulation Mismatch 141 Incompatible Trunking Modes 143 VTP Domain Name Mismatch 146 Native VLAN Mismatch 146 Allowed VLANs 147 Troubleshooting VTP 148 Domain Name Mismatch 148 Version Mismatch 149 Mode Mismatch 149 Password Mismatch 151 Higher Revision Number 151 Troubleshooting VLANs 152 Incorrect IP Addressing 152 Missing VLAN 153 Incorrect Port Assignment 154 The MAC Address Table 155 Layer 2 Trouble Tickets 157 Trouble Ticket 4-1 158 Trouble Ticket 4-2 160 Exam Preparation Tasks 165 Review All Key Topics 165 Define Key Terms 165 Complete Tables and Lists from Memory 166 Command Reference to Check Your Memory 166 Chapter 5 Troubleshooting STP and Layer 2 EtherChannel 169 "Do I Know This Already?" Quiz 169 Foundation Topics 172 Spanning Tree Protocol Overview 172 Reviewing STP Operation 173 Determining Root Port 175 Determining Designated Port 176 Determining Nondesignated Port 176 Collecting Information About an STP Topology 177 Gathering STP Information 177 Gathering MSTP Information 179 STP Troubleshooting Issues 180 Corruption of a Switch's MAC Address Table 180 Broadcast Storms 181 Troubleshooting STP Features 182 PortFast 183 BPDU Guard 184 BPDU Filter 187 Root Guard 189 Loop Guard 190 STP Trouble Tickets 190 Trouble Ticket 5-1 191 Trouble Ticket 5-2 194 Trouble Ticket 5-3 196 Troubleshooting Layer 2 EtherChannel 199 Reviewing Layer 2 EtherChannel 199 EtherChannel Trouble Tickets 200 Trouble Ticket 5-4 201 Trouble Ticket 5-5 204 Exam Preparation Tasks 206 Review All Key Topics 206 Define Key Terms 206 Complete Tables and Lists from Memory 207 Command Reference to Check Your Memory 207 Chapter 6 Troubleshooting Inter-VLAN Routing and Layer 3 EtherChannels 209 "Do I Know This Already?" Quiz 209 Foundation Topics 212 Troubleshooting a Router-on-a-Trunk/Stick 212 Router-on-a-Trunk/Stick Trouble Tickets 213 Trouble Ticket 6-1 214 Trouble Ticket 6-2 218 Troubleshooting Switched Virtual Interfaces 221 Reviewing SVIs 221 Troubleshooting SVIs 223 SVI Trouble Tickets 224 Trouble Ticket 6-3 225 Trouble Ticket 6-4 230 Troubleshooting Routed Ports 233 Routed Ports Trouble Tickets 234 Trouble Ticket 6-5 235 Troubleshooting Layer 3 EtherChannel 237 Layer 3 EtherChannel Trouble Tickets 239 Trouble Ticket 6-6 240 Exam Preparation Tasks 244 Review All Key Topics 244 Define Key Terms 244 Complete Tables and Lists from Memory 245 Show Command Reference to Check Your Memory 245 Chapter 7 Troubleshooting Switch Security Features 247 "Do I Know This Already?" Quiz 247 Foundation Topics 250 Troubleshooting Port Security 250 Common Port Security Issues 250 Port Security Configured but Not Enabled 250 Static MAC Address Not Configured Correctly 251 Maximum Number of MAC Addresses Reached 253 Legitimate Users Being Blocked Because of Violation 254 Running Configuration Not Saved to Startup Configuration 260 Port Security Trouble Tickets 261 Trouble Ticket 7-1 261 Troubleshooting Spoof-Prevention Features 265 DHCP Snooping 265 Dynamic ARP Inspection 267 IP Source Guard 268 Spoof-Prevention Features Trouble Tickets 270 Trouble Ticket 7-2 270 Troubleshooting Access Control 273 Protected Ports 273 Private VLANs 275 VACLs 279 Exam Preparation Tasks 281 Review All Key Topics 281 Define Key Terms 282 Command Reference to Check Your Memory 282 Chapter 8 Troubleshooting First-Hop Redundancy Protocols 287 "Do I Know This Already?" Quiz 287 Foundation Topics 290 Troubleshooting HSRP 290 Reviewing HSRP 290 HSRP Converging After a Failure 291 HSRP Verification and Troubleshooting 292 Virtual Router MAC Address 293 Interface Tracking 293 Verifying First Hop 294 Debug 296 HSRP Trouble Tickets 297 Trouble Ticket 8-1 297 Trouble Ticket 8-2 300 Trouble Ticket 8-3 302 Troubleshooting VRRP 306 Reviewing VRRP 306 VRRP Verification and Troubleshooting 308 Virtual Router MAC Address 309 Object Tracking 309 Verifying First Hop 310 VRRP Trouble Tickets 312 Trouble Ticket 8-4 312 Trouble Ticket 8-5 315 Troubleshooting GLBP 318 Reviewing GLBP 319 GLBP Verification and Troubleshooting 321 Virtual Router MAC Addresses 323 GLBP Object Tracking 323 Verifying GLBP First Hop 325 GLBP Trouble Tickets 326 Trouble Ticket 8-6 327 Trouble Ticket 8-7 329 Comparing HSRP, VRRP, and GLBP 330 Exam Preparation Tasks 332 Review All Key Topics 332 Define Key Terms 333 Complete Tables and Lists from Memory 333 Command Reference to Check Your Memory 333 Part III Troubleshooting Router Features Chapter 9 Troubleshooting IPv4 Addressing and Addressing Technologies 335 "Do I Know This Already?" Quiz 335 Foundation Topics 338 Troubleshooting IPv4 Addressing 338 IPv4 Addressing Issues 338 Determining IP Addresses Within a Subnet 341 Troubleshooting DHCP for IPv4 342 Reviewing DHCP Operations 342 Potential DHCP Troubleshooting Issues 347 DHCP Troubleshooting Commands 348 Troubleshooting NAT 350 Reviewing NAT 350 NAT Troubleshooting Issues 353 NAT Troubleshooting Commands 354 IPv4 Addressing and Addressing Technologies Trouble Tickets 356 Trouble Ticket 9-1 356 Trouble Ticket 9-2 358 Trouble Ticket 9-3 361 Exam Preparation Tasks 364 Review All Key Topics 364 Define Key Terms 365 Command Reference to Check Your Memory 365 Chapter 10 Troubleshooting IPv6 Addressing and Addressing Technologies 367 "Do I Know This Already?" Quiz 367 Foundation Topics 370 Troubleshooting IPv6 Addressing 370 IPv6 Addressing Review 370 Neighbor Solicitation and Neighbor Advertisement 370 EUI-64 373 Troubleshooting IPv6 Address Assignment 375 Stateless Address Autoconfiguration/SLAAC 375 Stateful DHCPv6 381 Stateless DHCPv6 382 DHCPv6 Operation 384 DHCPv6 Relay Agent 385 IPv6 Addressing Trouble Tickets 386 Trouble Ticket 10-1 386 Trouble Ticket 10-2 389 Exam Preparation Tasks 394 Review All Key Topics 394 Define Key Terms 395 Command Reference to Check Your Memory 395 Chapter 11 Troubleshooting IPv4 and IPv6 ACLs and Prefix Lists 397 "Do I Know This Already?" Quiz 397 Foundation Topics 401 Troubleshooting IPv4 ACLs 401 Reading an IPv4 ACL 401 Using an IPv4 ACL for Filtering 403 Using a Time-Based IPv4 ACL 403 IPv4 ACL Trouble Tickets 405 Trouble Ticket 11-1 405 Troubleshooting IPv6 ACLs 407 Reading an IPv6 ACL 408 Using an IPv6 ACL for Filtering 409 IPv6 ACL Trouble Tickets 410 Trouble Ticket 11-2 410 Troubleshooting Prefix Lists 414 Reading a Prefix List 414 Prefix List Processing 415 Prefix List Trouble Tickets 416 Trouble Ticket 11-3 417 Exam Preparation Tasks 419 Review All Key Topics 419 Define Key Terms 419 Command Reference to Check Your Memory 419 Chapter 12 Troubleshooting Basic IPv4/IPv6 Routing and GRE Tunnels 423 "Do I Know This Already?" Quiz 423 Foundation Topics 427 Packet-Forwarding Process 427 Reviewing Layer 3 Packet-Forwarding Process 427 Troubleshooting the Packet-Forwarding Process 431 Troubleshooting Routing Information Sources 435 Data Structures and the Routing Table 436 Sources of Route Information 436 Troubleshooting Static Routes 438 IPv4 Static Routes 439 IPv6 Static Routes 443 Static Routing Trouble Tickets 445 Trouble Ticket 12-1 445 Trouble Ticket 12-2 448 Troubleshooting GRE Tunnels 450 Exam Preparation Tasks 459 Review All Key Topics 459 Define Key Terms 460 Complete Tables and Lists from Memory 460 Command Reference to Check Your Memory 460 Chapter 13 Troubleshooting RIPv2 and RIPng 463 "Do I Know This Already?" Quiz 463 Foundation Topics 466 Troubleshooting RIPv2 466 Missing RIPv2 Routes 466 Interface Is Shut Down 469 Wrong Subnet 469 Bad or Missing Network Statement 470 Passive Interface 471 Wrong Version 473 Max Hop Count Exceeded 475 Authentication 477 Route Filtering 479 Split Horizon 480 Autosummarization 482 Better Source of Information 483 ACLs 485 Load Sharing 485 Other RIP Issues 486 Missing Default Route 486 Route Summarization 487 Troubleshooting RIPng 492 RIPv2 and RIPng Trouble Tickets 498 Trouble Ticket 13-1 498 Trouble Ticket 13-2 502 Trouble Ticket 13-3 506 Exam Preparation Tasks 509 Review All Key Topics 509 Define Key Terms 510 Command Reference to Check Your Memory 510 Chapter 14 Troubleshooting EIGRP 513 "Do I Know This Already?" Quiz 513 Foundation Topics 517 Troubleshooting EIGRP for IPv4 517 Troubleshooting EIGRP for IPv4 Neighbor Adjacencies 517 Interface Is Down 518 Mismatched Autonomous System Numbers 518 Incorrect Network Statement 520 Mismatched K Values 522 Passive Interface 523 Different Subnets 524 Authentication 525 ACLs 527 Timers 528 Troubleshooting EIGRP for IPv4 Routes 528 Bad or Missing Network Command 529 Better Source of Information 530 Route Filtering 534 Stub Configuration 535 Interface Is Shut Down 537 Split-horizon 537 Troubleshooting Miscellaneous EIGRP for IPv4 Issues 539 Feasible Successors 539 Discontiguous Networks and Autosummarization 542 Route Summarization 543 Load Balancing 544 EIGRP for IPv4 Trouble Tickets 546 Trouble Ticket 14-1 546 Trouble Ticket 14-2 553 Trouble Ticket 14-3 557 Troubleshooting EIGRP for IPv6 561 Troubleshooting EIGRP for IPv6 Neighbor Issues 561 Interface Is Down 561 Mismatched Autonomous System Numbers 562 Mismatched K Values 562 Passive Interfaces 562 Mismatched Authentication 562 Timers 563 Interface Not Participating in Routing Process 563 ACLs 564 Troubleshooting EIGRP for IPv6 Route 564 Interface Not Participating in Routing Process 564 Better Source of Information 565 Route Filtering 565 Stub Configuration 565 Split-horizon 566 EIGRP for IPv6 Trouble Tickets 567 Trouble Ticket 14-4 568 Troubleshooting Named EIGRP Configurations 572 Named EIGRP Verification Commands 573 Named EIGRP Trouble Tickets 577 Trouble Ticket 14-5 577 Exam Preparation Tasks 582 Review All Key Topics 582 Define Key Terms 583 Command Reference to Check Your Memory 583 Chapter 15 Troubleshooting OSPF 587 "Do I Know This Already?" Quiz 587 Foundation Topics 590 Troubleshooting OSPFv2 590 Troubleshooting OSPFv2 Neighbor Adjacencies 590 Interface Is Down 593 Interface Not Running the OSPF Process 593 Mismatched Timers 594 Mismatched Area Numbers 596 Mismatched Area Type 597 Different Subnets 598 Passive Interface 599 Mismatched Authentication Information 600 ACLs 601 MTU Mismatch 602 Duplicate Router IDs 603 Mismatched Network Types 604 Troubleshooting OSPFv2 Routes 606 Interface Not Running the OSPF Process 606 Better Source of Information 607 Route Filtering 611 Stub Area Configuration 613 Interface Is Shut Down 614 Wrong Designated Router Was Elected 615 Duplicate Router IDs 619 Troubleshooting Miscellaneous OSPFv2 Issues 620 Tracking OSPF Advertisements Through a Network 620 Route Summarization 622 Discontiguous Areas 624 Load Balancing 626 Default Route 627 OSPFv2 Trouble Tickets 627 Trouble Ticket 15-1 628 Trouble Ticket 15-2 635 Trouble Ticket 15-3 639 Troubleshooting OSPFv3 for IPv6 641 OSPFv3 Troubleshooting Commands 641 OSPFv3 Trouble Tickets 647 Trouble Ticket 15-4 647 Trouble Ticket 15-5 650 Troubleshoot OSPFv3 Address Families 655 OSPFv3 Address Family Troubleshooting 655 OSPFv3 AF Trouble Tickets 664 Trouble Ticket 15-6 665 Exam Preparation Tasks 669 Review All Key Topics 669 Define Key Terms 670 Complete Tables and Lists from Memory 670 Command Reference to Check Your Memory 671 Chapter 16 Troubleshooting Route Maps and Policy-Based Routing 675 "Do I Know This Already?" Quiz 675 Foundation Topics 678 Troubleshooting Route Maps 678 How to Read a Route Map 678 Troubleshooting Policy-Based Routing 681 PBR 681 Policy-Based Routing Trouble Tickets 684 Trouble Ticket 16-1 685 Trouble Ticket 16-2 689 Trouble Ticket 16-3 691 Exam Preparation Tasks 693 Review All Key Topics 693 Define Key Terms 693 Command Reference to Check Your Memory 693 Chapter 17 Troubleshooting Redistribution 697 "Do I Know This Already?" Quiz 697 Foundation Topics 700 Troubleshooting IPv4 and IPv6 Redistribution 700 Route Redistribution Overview 700 Troubleshooting Redistribution into RIP 703 Troubleshooting Redistribution into EIGRP 706 Troubleshooting Redistribution into OSPF 710 Troubleshooting Redistribution into BGP 715 Troubleshooting Redistribution with Route Maps 718 Redistribution Trouble Tickets 718 Trouble Ticket 17-1 719 Trouble Ticket 17-2 723 Trouble Ticket 17-3 727 Trouble Ticket 17-4 733 Troubleshooting Advanced Redistribution Issues 737 Troubleshooting Suboptimal Routing Caused by Redistribution 737 Troubleshooting Routing Loops Caused by Redistribution 739 Exam Preparation Tasks 745 Review All Key Topics 745 Define Key Terms 745 Command Reference to Check Your Memory 746 Chapter 18 Troubleshooting BGP 749 "Do I Know This Already?" Quiz 749 Foundation Topics 753 Troubleshooting BGP Neighbor Adjacencies 753 Interface Is Down 754 Layer 3 Connectivity Is Broken 754 Path to Neighbor Is via Default Route 755 Neighbor Does Not Have a Route to the Local Router 756 Incorrect neighbor Statement 757 BGP Packets Sourced from Wrong IP Address 758 ACLs 759 TTL of BGP Packet Expires 761 Mismatched Authentication 763 Misconfigured Peer Groups 764 Timers 765 Troubleshooting BGP Routes 766 Missing or Bad network mask Command 768 Next-Hop Router Not Reachable 770 BGP Split-Horizon Rule 772 Better Source of Information 773 Route Filtering 775 Troubleshooting BGP Path Selection 780 Understanding the Best Path Decision-Making Process 781 Private Autonomous System Numbers 784 Using debug Commands 784 Troubleshooting BGP for IPv6 786 BGP Trouble Tickets 790 Trouble Ticket 18-1 791 Trouble Ticket 18-2 796 Trouble Ticket 18-3 802 MP-BGP Trouble Tickets 807 Trouble Ticket 18-4 807 Exam Preparation Tasks 810 Review All Key Topics 810 Define Key Terms 811 Command Reference to Check Your Memory 811 Part IV Troubleshooting Management Chapter 19 Troubleshooting Management Protocols and Tools 815 "Do I Know This Already?" Quiz 815 Foundation Topics 818 Management Protocols Troubleshooting 818 NTP Troubleshooting 818 Syslog Troubleshooting 821 SNMP Troubleshooting 823 Management Tools Troubleshooting 826 Cisco IOS IPSLA Troubleshooting 827 Object Tracking Troubleshooting 833 SPAN and RSPAN Troubleshooting 835 Management Protocols and Tools Trouble Tickets 837 Trouble Ticket 19-1 838 Exam Preparation Tasks 845 Review All Key Topics 845 Define Key Terms 846 Command Reference to Check Your Memory 846 Chapter 20 Troubleshooting Management Access 851 "Do I Know This Already?" Quiz 851 Foundation Topics 854 Console and vty Access Troubleshooting 854 Console Access Troubleshooting 854 vty Access Troubleshooting 855 Telnet 855 SSH 857 Password Encryption Levels 858 Cisco IOS AAA Troubleshooting 858 Management Access Trouble Tickets 861 Trouble Ticket 20-1 862 Trouble Ticket 20-2 863 Trouble Ticket 20-3 865 Exam Preparation Tasks 868 Review All Key Topics 868 Define Key Terms 868 Command Reference to Check Your Memory 868 Part V Final Preparation Chapter 21 Additional Trouble Tickets 871 Introduction 871 Trouble Ticket 1 872 Suggested Solution 875 Trouble Ticket 2 876 Suggested Solution 879 Trouble Ticket 3 880 Suggested Solution 882 Trouble Ticket 4 884 Issue 1: Suggested Solution 891 Issue 2: Suggested Solution 897 Issue 3: Suggested Solution 897 Issue 4: Suggested Solution 898 Trouble Ticket 5 901 Suggested Solution 907 Trouble Ticket 6 910 Suggested Solution 916 Trouble Ticket 7 918 Issue 1: Forgotten Enable Secret Password 919 Issue 1: Suggested Solution 919 Issue 2: An exec-timeout Parameter Set Too Low 921 Issue 2: Suggested Solution 921 Issue 3: ACL Misconfiguration 922 Issue 3: Suggested Solution 922 Trouble Ticket 8 923 Suggested Solution 926 Trouble Ticket 9 926 Issue 1: Adjacency Between Routers R1 and R2 927 Issue 1: Suggested Solution 930 Issue 2: Adjacency Between Routers R2 and BB2 930 Issue 2: Suggested Solution 931 Issue 3: Adjacency Between Routers BB1 and BB2 931 Issue 3: Suggested Solution 933 Trouble Ticket 10 934 Issue 1: Router R2 Not Load Balancing Between Routers BB1 and BB2 937 Issue 1: Suggested Solution 937 Issue 2: Backbone Routes Not Being Suppressed 938 Issue 2: Suggested Solution 939 Chapter 22 Final Preparation 943 Tools for Final Preparation 943 Exam Engine and Questions on the CD 943 Install the Exam Engine 944 Activate and Download the Practice Exam 944 Activating Other Exams 945 Premium Edition 945 The Cisco Learning Network 945 Memory Tables 945 Chapter-Ending Review Tools 946 Suggested Plan for Final Review/Study 946 Step 1: Review Key Topics and DIKTA Questions 947 Step 3: Hands-On Practice 947 Step 5: Subnetting Practice 948 Step 6: Use the Exam Engine 948 Summary 949 Part VI Appendixes Appendix A Answers to the "Do I Know This Already" Quizzes 951 Appendix B TSHOOT Exam Updates 957 CD-Only Appendixes and Glossary Appendix C Memory Tables Appendix D Memory Tables Answer Key Appendix E Study Planner 9781587205613, 10/29/14, MFshow more

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