CCNA Collaboration CIVND 210-065 Official Cert Guide

CCNA Collaboration CIVND 210-065 Official Cert Guide

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CCNA Collaboration CIVND 210-065 Official Cert Guide CCNA Collaboration CIVND 210-065 Official Cert Guide from Cisco Press enables you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Expert Cisco Collaboration engineers Brian Morgan and Jason Ball share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete, official study package includesA test-preparation routine proven to help you pass the exam"Do I Know This Already?" quizzes, which enable you to decide how much time you need to spend on each sectionChapter-ending exercises, which help you drill on key concepts you must know thoroughlyThe powerful Pearson IT Certification Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reportsA final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategiesStudy plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. CCNA Collaboration CIVND 201-065 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit The official study guide helps you master topics on the CCNA Collaboration CIVND 210-065 exam, including the following: Cisco Collaboration components and architectureCisco Digital Media Suite, Digital Signs, Cisco Cast, and Show and ShareCisco video surveillance components and architecturesCisco IP Phones, desktop units, and Cisco JabberCisco TelePresence endpoint portfolioCisco Edge Architecture including ExpresswayMultipoint, multisite, and multiway video conferencing featuresCisco TelePresence MCU hardware and server familyCisco TelePresence managementCisco WebEx solutions The CD-ROM contains more than 140 practice questions for the exam, memory table exercises and answer keys, and a study planner tool. Includes Exclusive Offer for 70% Off Premium Edition eBook and Practice Test Pearson IT Certification Practice Test minimum system requirements: Windows 10, Windows 8.1, Windows 7, or Vista (SP2), Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases This volume is part of the Official Cert Guide series from Cisco Press. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears. Register your product at for convenient access to downloads, updates, and corrections as they become available.
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Product details

  • Mixed media product | 600 pages
  • 194 x 237 x 27.94mm | 940g
  • Pearson Education (US)
  • Cisco Press
  • Indianapolis, United States
  • English
  • 1587144425
  • 9781587144424
  • 576,615

About Brian Morgan

Brian Morgan, CCIE No. 4865, is a consulting systems engineer with Cisco specializing in collaboration technologies. In over 20 years in the networking industry, he has performed in a number of roles, including pre- and post-sales engineering, network consultant, Certified Cisco Systems Instructor, and engineering director for a telecommunications company. When he is not spending time with family and friends, Brian enjoys working with local high school and college students participating in local Cisco Network Academy programs, as well as STEM and FIRST Robotics programs in North Texas.Jason Ball is married to his beautiful bride of 18 years, Siobhan Ball. They have two children, Isaac and Maureen. Both children have caught his passion for the technology industry. They are both involved in a robotics program through FIRST Lego League, with his wife coaching both their teams. Through this program, they learn skills like programming, electrical engineering, mechanical engineering, civil engineering, and other skills like gracious professionalism. Outside of this program, his daughter is getting into software design, and his son is taking courses through North Carolina State Universitycalled Young Engineers, offered for children between 12 and 18 years of age, where he is furthering his IT skills.Jason was a slow starter in the IT industry. His beginnings date back to 1989 with an opportunity to work with audio/video systems. In 1993, his focus changed to public speaking. He traveled around for many different types of speaking engagements, encountering groups of varying ages. In 2003, he was introduced to multicast media. This unfamiliar and exciting opportunity rekindled a desire for involvement in technology. In 2009, a new opportunity presented itself. Jason was recently unemployed when a connection with Scott Waschler, an employee at TANDBERG, opened a door to contract as a technical trainer. In May 2010, Cisco purchased TANDBERG, and a new world of technology emerged. This is a journey that will never end, and Jason is continually hungry to learn all he can and to share that knowledge with others who are also eager to learn.Jason currently works for Compass Business Solutions, a Learning Partner of Cisco. Compass specializes in teaching Collaboration-related courses, including CIVND 2. He holds many certifications, most of which are with Cisco. His current certifications with Cisco include CCNA Route/Switch, CCDA, CCSI, CCNA Video, CCNA Voice, CCNA Collaboration, CCNP Voice, CCNP Collaboration, CSE, LVCI, BACI, Cisco Video Network Specialist, and TVS Certified Specialist.
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Table of contents

Introduction xviiiPart I Cisco Business Video SolutionsChapter 1 Introduction to Video Communications 3"Do I Know This Already?" Quiz 3Foundation Topics 5Video Use Cases 5 Video as an Extension of Telephony 5 Video Meetings and Conferences 6 Extending Video Communications to Teleworkers 6 Video Contact Center 7 Business-to-Business Video 7Architectural Overview 8 Call Control 9 Endpoints 10 Conferencing 10 Collaboration Edge 11 Applications 12Summary 13Exam Preparation Tasks 13Chapter 2 Cisco Digital Media and Content Delivery 15"Do I Know This Already?" Quiz 15Foundation Topics 18Legacy Digital Media Architecture 18 Streaming Video 19 IPTV 20 Content Portals 20Cisco Digital Media Suite 21 DMS Components 22 Cisco TCS 22 Cisco Digital Media Manager 23 Cisco Multimedia Experience Engine 25 Digital Media Players 28 Cisco Digital Signs 29 Cisco Cast 30 Cisco Show and Share 31Capture Transform Share 32 Enterprise Content Delivery System 33Exam Preparation Tasks 34Review All Key Topics 34 Complete the Tables and Lists from Memory 34Define Key Terms 35Chapter 3 Cisco Video Surveillance 37"Do I Know This Already?" Quiz 37Foundation Topics 40Legacy CCTV Video-Surveillance Architecture Evolution 40Cisco Physical Security Solution 42Cisco Video-Surveillance Components 43 Input and Output Devices 43 Management 45 Storage 46 Interactive View 47Summary 50Exam Preparation Tasks 51Review All Key Topics 51 Complete the Tables and Lists from Memory 51Define Key Terms 51Chapter 4 Cisco Collaboration Overview 53"Do I Know This Already?" Quiz 54Foundation Topics 56Legacy Videoconferencing 56 Early Transport 56 IP to the Rescue 57 Early Call Control 59Introducing Cisco Collaboration Solutions 61 Unified Communications 62 Customer Collaboration 62 Conferencing 63 Collaboration Endpoints 64Cisco Collaboration Architecture 65 Call Control 66 Signaling 67 CAC 67 Unified Dial Plan 68 VCS and Cisco Expressway 68 Endpoints 71 Gateways 72 Media Services 73 Scheduling and Management 75Exam Preparation Tasks 76Review All Key Topics 76Define Key Terms 77Part II Cisco IP Phones, Collaboration Endpoints, and Software ClientsChapter 5 Cisco IP Phones, Desk Endpoints, and Jabber Overview 79"Do I Know This Already?" Quiz 79Foundation Topics 82Cisco IP Phone Portfolio 82 Cisco 3900 Series Phones 82 Cisco 7800 Series Phones 84 Cisco 7900 Series Phones 85 7925G/7925G-EX/7926 IP Phones 86 7942G/7962G IP Phones 88 7945G/7965G/7975G IP Phones 92 Cisco 8800 Series Phones 95 Cisco 8811 IP Phone 96 Cisco 8831 IP Phone 97 Cisco 8841/8851/8861 IP Phones 97 Cisco 8845/8865 IP Phones 101 Cisco 8900 Series Phones 105 Cisco 8945 IP Phone 105 Cisco 8961 IP Phone 106 Cisco 9900 Series Phones 109 Cisco 9951 IP Phone 109 Cisco 9971 IP Phone 110Cisco Collaboration Desktop Endpoints 112 Cisco EX60 112 Cisco EX90 114 Cisco DX650 116Cisco Jabber Software Clients 118 Cisco Jabber for Desktop 118 Cisco Jabber for Tablet 120 Cisco Jabber for Smartphone 121Exam Preparation Tasks 123Review All Key Topics 123Define Key Terms 123Chapter 6 Configuring Cisco Unified IP Phones and Cisco Jabber 125"Do I Know This Already?" Quiz 125Foundation Topics 130Cisco Collaboration Endpoint Protocol Overview 130Cisco IP Phone Configuration 132 Auto-Registration 133 Manual Configuration 134Cisco IP Phone Registration Process 137Cisco Jabber Configuration 140Cisco Jabber Installation and Registration Process 143 Service Discovery 143 Login and Registration 148 Tuning 149Cisco Collaboration Endpoint Status Verification 150Exam Preparation Tasks 153Review All Key Topics 153Complete the Tables and Lists from Memory 154Define Key Terms 154Part III Cisco TelePresence EndpointsChapter 7 Cisco TelePresence Endpoint Characteristics 157"Do I Know This Already?" Quiz 157Foundation Topics 160CTS Software-Based Endpoint Overview 160DX Endpoint Overview 162TC Software-Based Endpoint Overview 163 Peripheral Device Overview 167Cisco Intelligent Proximity for Content Sharing 168Cisco Jabber Video for TelePresence Characteristics and Installation 169Summary 174Exam Preparation Tasks 176Review All Key Topics 176 Complete the Tables and Lists from Memory 176Define Key Terms 177Chapter 8 Configuring Cisco TelePresence CTS Software-Based Endpoints 179"Do I Know This Already?" Quiz 179Foundation Topics 182Cisco TelePresence CTS Software-Based Endpoint Overview 182CTS Software-Based Endpoint Setup 185Configuring CTS Software-Based Endpoints 186Calibrating CTS Software-Based Endpoints 189CTS Software-Based Endpoint User Accounts 192Summary 194Exam Preparation Tasks 195Review All Key Topics 195 Complete the Tables and Lists from Memory 195Define Key Terms 195Chapter 9 Configuring Cisco DX Series Endpoints 197"Do I Know This Already?" Quiz 197Foundation Topics 200DX Series Capabilities and Protocol 200DX Series User Interface 204Configuring Cisco DX Series Endpoints 205Registering Cisco DX Series Endpoints 207Summary 212Exam Preparation Tasks 213Review All Key Topics 213 Complete the Tables and Lists from Memory 213Define Key Terms 214Chapter 10 Configuring Cisco TelePresence TC Software-Based Endpoints 217"Do I Know This Already?" Quiz 217Foundation Topics 220Cisco TelePresence TC Software-Based Endpoint Overview 220 Configuring a TC Endpoint to Register with a Cisco Unified CM 220 Registering a TC Software-Based Endpoint with the Cisco VCS Using SIP 221 Registering a TC Software-Based Endpoint with the Cisco VCS Using H.323 221 Call Processing with SIP 222 Call Processing with H.323 223Cisco TelePresence TC Software-Based Endpoint Setup 225 Using the Onscreen Display with the Remote Control 226 Using the Web Interface via HTTP or HTTPS 228 Using the Command-Line Interface via Telnet or SSH 228 Using the Cisco Touch 8 or Touch 10 229 Using Intelligent Proximity for Content Sharing 230Registering a Cisco TC Software-Based Endpoint with a Cisco Unified CM 231Registering a Cisco TC Software-Based Endpoint with a Cisco VCS 231Calibrating a Cisco TC Software-Based Endpoint 235 Calibrating Audio Input and Output Components 235 Calibrating Video Input and Output Components 236 Validating Network Settings 239 Subscribing to Corporate Directories or Phonebooks 241Cisco TC Software-Based Endpoint Call Scenarios 242Cisco TC Software-Based Endpoint User Accounts 244Summary 245Exam Preparation Tasks 246Review All Key Topics 246 Complete the Tables and Lists from Memory 247Define Key Terms 247Chapter 11 Cisco Legacy Edge Architecture 249"Do I Know This Already?" Quiz 249Foundation Topics 252NAT and Firewall-Traversal Overview 252Cisco NAT and Firewall-Traversal Solution Components 257Mobile and Remote Access 258Jabber Guest 262Configuring Call Mobility 263Summary 266Exam Preparation Tasks 267Review All Key Topics 267 Complete the Tables and Lists from Memory 267Define Key Terms 267Chapter 12 Operating and Troubleshooting Cisco TelePresence Endpoints 269"Do I Know This Already?" Quiz 269Foundation Topics 272Collecting Logs and Status Information on Cisco TelePresence TC Software-Based Endpoints 272Cisco TelePresence TC Software-Based Endpoint Maintenance 275Isolating and Identifying Issues on Cisco TelePresence TC Software-Based Endpoints 277Collecting Logs and Status Information on Cisco TelePresence CTS Software-Based Endpoints 281Isolating and Identifying Issues on Cisco TelePresence CTS Software-Based Endpoints 283Using the Cisco DX Series Problem Reporting Tool 285Isolating and Identifying Issues on Cisco Jabber Video for TelePresence 285Summary 287Exam Preparation Tasks 288Review All Key Topics 288 Complete the Tables and Lists from Memory 288Define Key Terms 289Part IV Multipart CallingChapter 13 Cisco Multipoint Solution 291"Do I Know This Already?" Quiz 291Foundation Topics 294Cisco Multipoint Solutions and Product Overview 294Define Multipoint, Multisite, and Multiway 300Describe Ad Hoc Multipoint Conferences 302Summary 303Exam Preparation Tasks 304Review All Key Topics 304 Complete the Tables and Lists from Memory 304Define Key Terms 304Chapter 14 Cisco TelePresence MCUs 307"Do I Know This Already?" Quiz 307Foundation Topics 310Cisco TelePresence MCU Installation 310Cisco TelePresence MCU Basic Setup for Cisco VCS Registration 314Cisco TelePresence MCU Basic Setup for Cisco Unified CM Registration 319Cisco TelePresence MCU Conference Creation and Management 323Cisco TelePresence MCU Troubleshooting 327Summary 332Exam Preparation Tasks 333Review All Key Topics 333 Complete the Tables and Lists from Memory 333Define Key Terms 333Chapter 15 Cisco TelePresence Server 335"Do I Know This Already?" Quiz 335Foundation Topics 338Cisco TelePresence Server Installation 338Cisco TelePresence Server Basic Setup for Cisco VCS Registration 340Cisco TelePresence Server Basic Setup for Cisco Unified CM Environment 341Cisco TelePresence Server Conference Creation and Management 343Cisco TelePresence Server Troubleshooting 345Summary 347Exam Preparation Tasks 348Review All Key Topics 348 Complete the Tables and Lists from Memory 348Define Key Terms 348Chapter 16 Cisco TelePresence Management Suite 351"Do I Know This Already?" Quiz 351Foundation Topics 354TMS Overview 354Adding Systems to TMS 356Scheduling Conferences Using TMS 360Managing Conferences Using TMS 364TMS Reporting 365Summary 368Exam Preparation Tasks 369Review All Key Topics 369 Complete the Tables and Lists from Memory 369Define Key Terms 369Chapter 17 Cisco WebEx Solutions 371"Do I Know This Already?" Quiz 371Foundation Topics 374WebEx Products and Features 374WebEx Meeting Center 375Summary 382Exam Preparation Tasks 383Review All Key Topics 383 Complete the Tables and Lists from Memory 383Define Key Terms 383Part V Final PreparationChapter 18 Final Preparation 385Tools for Final Preparation 385Exam Engine and Questions on the CD 385 Install the Exam Engine 385 Activate and Download the Practice Exam 386 Activating Other Exams 386 Premium Edition 386The Cisco Learning Network 387Memory Tables 387Chapter-Ending Review Tools 387Study Plan 387Recall the Facts 388Practice Configurations 388Using the Exam Engine 388Appendix A Answers to the "Do I Know This Already?" Quizzes 391Appendix B CCNA Collaboration 210-065 (CIVND) Exam Updates 395Always Get the Latest at the Companion Website 395 Technical Content 395Glossary 397CD-Only AppendixesAppendix C Memory TablesAppendix D Memory Table Answer KeyAppendix E Study PlannerIndex 418
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