I. TELECOMMUNICATIONS MANAGEMENT BASICS. 1. Telecommunications Management Overview. 2. What is Telecommunications? 3. What is Telecommunications Management? 4. Criteria For Managerial Success. 5. Telecommunications Manager Skill Requirements. II. TELECOMMUNICATIONS PLANNING. 6. What is Enterprise Planning? 7. Managerial Tools and Techniques. 8. Business Management Skills. 9. Technology Management Skills. 10. Telecommunications Planning-A Case Study. III. PROJECT MANAGEMENT. 11. What is Project Management? 12. Critical Path Method Concepts. 13. Project Organization. 14. Project Management: A Case Study. IV. OPERATIONS MANAGEMENT. 15. What is Operations Management? 16. Developing an Operating Plan. 17. Managing Operations. 18. Operations Management: A Case Study. V. ACQUISITION MANAGEMENT. 19. Purchasing Process Overview. 20. Purchasing Products and Services. 21. Evaluating Acquisition Options. 22. Acquisition Management: A Case Study. APPENDIX. A. Personal Computing For Managers. B. Microsoft Project-Another Personal Computing Tool. C. Job Descriptions and Performance Appraisals. D. Present Value of $1.00. Bibliography. Glossary. Index.