Business Etiquette for Dummies

Business Etiquette for Dummies

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While the basics of business etiquette remain the same, there are many situations that need redefinition and rethinking in today's business world. How do you promote the right sort of relationships in the global office? What are the new rules for the way we dress and converse with clients, colleagues, and bosses? What about the new rules for business entertaining, conferences, trade shows, and travel? Whether you're a new player in the working world or a veteran of the workplace, Business Etiquette For Dummies will clear up confusions about the complexities of social interactions in modern business. It doesn't matter where you work or whom you work for, by displaying proper business etiquette you can give your career a boost and grow both professionally and personally. Business Etiquette For Dummies will get you acquainted with the etiquette of today's business, and help you build relationships and avoid potentially embarrassing situations. From dealing with the challenges of e-mail to entertaining foreign clients, this friendly guide will walk you through the new rules of business etiquette and show you why they are so important.
You'll also discover how to: * Become a positive part of your office environment * Deal with difficult people and ethical dilemmas * Avoid business entertainment no-no's * Survive conferences and trade shows * Take inventory of your wardrobe * Handle cyber communications smoothly * Send all the right signals with your body language * Navigate today's multicultural workplace * Recognize and handle common conversational faux pas Times have changed drastically during the past few decades, and social and business niceties aren't nearly as pervasive or clearly defined as they used to be. If you want to find out how good manners can help you succeed in your professional life, Business Etiquette For Dummies can show you the way.
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Product details

  • Paperback | 360 pages
  • 182.88 x 231.14 x 22.86mm | 612.35g
  • Hungry Minds Inc,U.S.
  • Foster City, United States
  • English
  • 0764552821
  • 9780764552823

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Table of contents

Introduction. Part I: Conducting Yourself with Care. Chapter 1: Good Manners Are for Company ---- Your Company! Chapter 2: Moving Gracefully in the Business World. Chapter 3: Working in a Diverse Environment. Chapter 4: Creating Business Style and Cultivating. Part II: Opening Doors to Communication. Chapter 5: Meeting and Greeting. Chapter 6: Making Conversation. Chapter 7: Minding Your Telephone Manners. Chapter 8: Having the "Write" Stuff. Chapter 9: Navigating the New Cyber--Rules. Part III: Overcoming the Big Etiquette Challenges at Work. Chapter 10: Dealing with Difficult People. Chapter 11: Managing Office Conflict. Chapter 12: Grace under Pressure: Handling Stress. Chapter 13: Following Your Conscience: Ethical Dilemmas at Work. Chapter 14: Handling Sexuality at the Workplace. Part IV: Entertaining for Business. Chapter 15: Business Meals, Dinner Parties, Juggling Food and Drink. Chapter 16: Mastering Table Manners. Chapter 17: Outings, Sports, Retreats, and Sporting Events. Chapter 18: Marking Life's Major Events and Passages. Chapter 19: Handling Alcohol. Part V: Meeting Etiquette and Boardroom Protocol. Chapter 20: Meeting Manners. Chapter 21: Conferences, Trade Shows, and Special Events. Part VI: Going Global: Manners for a Small World. Chapter 22: Traveling Comfortably. Chapter 23: Interacting Overseas. Part VII: The Part of Tens. Chapter 24: Ten Tried and True Communication Tips. Chapter 25: Ten Executives Talk about Etiquette. Index.
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About Sue Fox

Sue Fox is the author of Etiquette For Dummies, runs Etiquette Survival, a well--known etiquette training company, and is also president of Ethologie, Inc. Perrin Cunningham is CEO of Ethologie, Inc.
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Rating details

61 ratings
3.47 out of 5 stars
5 20% (12)
4 33% (20)
3 30% (18)
2 11% (7)
1 7% (4)
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