Business Correspondence

Business Correspondence

4.45 (11 ratings by Goodreads)
By (author) 

Free delivery worldwide

Available. Dispatched from the UK in 10 business days
When will my order arrive?

Description

Business Correspondence, Second Edition introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students¿ basic English skills. Because each chapter centers around an office situation, students are exposed to ¿real¿ language in ¿real¿ situations.
show more

Product details

  • Paperback | 160 pages
  • 204 x 274 x 10mm | 281.23g
  • Upper Saddle River, United States
  • English
  • 2nd edition
  • 0130897922
  • 9780130897923
  • 905,397

Back cover copy

Business Correspondence, Second Edition introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students' basic English skills. Because each chapter centers around an office situation, students are exposed to real language in real situations.
Key features: Extensive guided practice in understanding and preparing business correspondence. Numerous models of appropriate business correspondence, all based on authentic documents. That's Good Business! boxes provide practical tips about business practice and etiquette. Provides practice with correspondence in employee relations, customer relations, and personal business letters. Activities on business style, grammar and usage, and mechanics. Enhanced reference section, with practical tips about business practices, can be removed and carried as a minibook. A complete answer key for self-study.
show more

Table of contents

A Letter to You

Test Yourself

To the Teacher



Unit 1 Writing a Cover Letter



Unit 2 Replying to a Job Application



Unit 3 Requesting a Service



Unit 4 Confirming a Service



Unit 5 Ordering Supplies



Unit 6 Confirming an Order



Unit 7 Requesting Information



Unit 8 Providing Information



Unit 9 Writing Claim Letters



Unit 10 Writing Adjustment Letters



Unit 11 Writing Reminder Letters and Collection Letters



Unit 12 Replying to Reminder Letters and Collection Letters



Unit 13 Writing Employee Relation Letters



Unit 14 Writing Customer Relations Letters



Unit 15 Writing Personal Business Letters



Reference

Glossary

Answer Key
show more

Rating details

11 ratings
4.45 out of 5 stars
5 55% (6)
4 36% (4)
3 9% (1)
2 0% (0)
1 0% (0)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X