Business Correspondence
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Business Correspondence

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Description

Business Correspondence, Second Edition introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students' basic English skills. Each chapter centers around an office situation, so students are exposed to real language in real situations.show more

Product details

  • Paperback | 160 pages
  • 204 x 274 x 10mm | 281.23g
  • Pearson Education (US)
  • Upper Saddle River, United States
  • English
  • Revised
  • 2nd Revised edition
  • 0130897922
  • 9780130897923
  • 633,260

Back cover copy

"Business Correspondence, Second Edition" introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students' basic English skills. Because each chapter centers around an office situation, students are exposed to "real" language in "real" situations. Key features: Extensive guided practice in understanding and preparing business correspondence. Numerous models of appropriate business correspondence, all based on authentic documents. "That's Good Business!" boxes provide practical tips about business practice and etiquette. Provides practice with correspondence in employee relations, customer relations, and personal business letters. Activities on business style, grammar and usage, and mechanics. Enhanced "reference section," with practical tips about business practices, can be removed and carried as a minibook. A complete answer key for self-study.show more

Table of contents

A Letter to You Test Yourself To the Teacher Unit 1 Writing a Cover Letter Unit 2 Replying to a Job Application Unit 3 Requesting a Service Unit 4 Confirming a Service Unit 5 Ordering Supplies Unit 6 Confirming an Order Unit 7 Requesting Information Unit 8 Providing Information Unit 9 Writing Claim Letters Unit 10 Writing Adjustment Letters Unit 11 Writing Reminder Letters and Collection Letters Unit 12 Replying to Reminder Letters and Collection Letters Unit 13 Writing Employee Relation Letters Unit 14 Writing Customer Relations Letters Unit 15 Writing Personal Business Letters Reference Glossary Answer Keyshow more

Rating details

9 ratings
4.55 out of 5 stars
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4 44% (4)
3 0% (0)
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