Brilliant Communication Skills, revised 1st edition
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Brilliant Communication Skills, revised 1st edition

3.58 (51 ratings by Goodreads)
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Expected to be delivered to the United States by Christmas Expected to be delivered to the United States by Christmas

Description

What does it take to be a successful communicator?



Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others.



So how can you make sure other people understand you and that you respond appropriately to other people? Whether it's giving a presentation, getting your point across in a meeting, or understanding the effects of body language, the proven tips and techniques provided in this book will get you communicating more effectively and successfully in no time!



Explain yourself clearly, and get your point across easily
Know what to say to help others open up to you
Feel confident about communicating with a wide range of people
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Product details

  • Paperback | 192 pages
  • 140 x 216 x 11mm | 238g
  • Harlow, United Kingdom
  • English
  • Revised
  • Revised edition
  • 1292081074
  • 9781292081076
  • 289,636

Table of contents

Part 1

Chapter 1

What is communication? Knowing your communication style

Chapter 2

Confident communication

Chapter 3

Active listening and skilful questioning

Chapter 4

Reading between the lines; feelings, emotions and attitudes

Chapter 5

What to say, how to say it.

Chapter 6

Put it in writing



Part 2

Chapter 7

Putting it into practice
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Rating details

51 ratings
3.58 out of 5 stars
5 22% (11)
4 35% (18)
3 29% (15)
2 8% (4)
1 6% (3)
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