Breakthrough Thinking In Total Quality Management

Breakthrough Thinking In Total Quality Management

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Provides advice for professional TQM facilitators and trainers on how to convert all the available technology, knowledge, values, goals and good ideas of TQM into more effective, results-oriented practice.
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Product details

  • Hardback | 448 pages
  • 170.18 x 238.76 x 27.94mm | 635.03g
  • Prentice Hall
  • Upper Saddle River, United States
  • English
  • 0130908207
  • 9780130908209

Table of contents

1. Total Quality Management Executive Overview. 2. Total Quality Management in the United States. 3. Modes of Thinking. 4. Breakthrough Thinking...- Executive Overview. 5. Converting Total Quality Management Concepts to Practice. 6. Design and Implementation of a TQM Process. 7. Setting Up the TQM Project. 8. Developing Purposes. 9. Developing Solution-After-Next Options. 10. Selecting a Solution-After-Next Target. 11. Developing Recommended Changes. 12. Detailing the Recommendations. 13. Installation Plan for Horizontal Integration. 14. Incorporating the Project Results into the Strategic Management Process. 15. Integration with Other Processes and Initiatives of the Organization. 16. The Future for TQM. Appendix.
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