Breakthrough Thinking In Total Quality Management
Provides advice for professional TQM facilitators and trainers on how to convert all the available technology, knowledge, values, goals and good ideas of TQM into more effective, results-oriented practice.
- Hardback | 448 pages
- 170.18 x 238.76 x 27.94mm | 635.03g
- 01 Oct 1993
- Pearson Education (US)
- Prentice Hall
- Upper Saddle River, United States
Table of contents
1. Total Quality Management Executive Overview. 2. Total Quality Management in the United States. 3. Modes of Thinking. 4. Breakthrough Thinking...- Executive Overview. 5. Converting Total Quality Management Concepts to Practice. 6. Design and Implementation of a TQM Process. 7. Setting Up the TQM Project. 8. Developing Purposes. 9. Developing Solution-After-Next Options. 10. Selecting a Solution-After-Next Target. 11. Developing Recommended Changes. 12. Detailing the Recommendations. 13. Installation Plan for Horizontal Integration. 14. Incorporating the Project Results into the Strategic Management Process. 15. Integration with Other Processes and Initiatives of the Organization. 16. The Future for TQM. Appendix.