Body Language at Work S/Pack 5

Body Language at Work S/Pack 5

  • Paperback

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Description

Useful reading for anyone looking for their first job, a promotion or a new job with a different company, this book offers comprehensive advice on how to deal with any situation in the workplace. Its international approach reflects the differences in body language and etiquette when conducting business abroad.show more

Product details

  • Paperback
  • 160 x 230mm | 2,760g
  • Octopus Publishing Group
  • Hamlyn
  • London, United Kingdom
  • 0600609049
  • 9780600609049

Table of contents

Part 1 Body language basics: intimate zones/personal space;standard body language; international differences; male and female differences; body language according to personality type. Part 2 Selling and persuading: achieving trust; sustaining interest one to one or in a small group situation; persuasive body language; appropriate dress; handshake styles; seating plans; detecting buying signals; clinching deals; presentations. Part 3 Negotiations: recognizing change of tactics; general tips on body language for negotiators; dealing with ownership and intimidating gestures; detecting and dealing with lack of concern gestures; detecting and dealing with bluff and breakdown. Part 4 Your own body language: greetings and handshkes; arm cross gestures; carbon copy gestures; body lowering. Part 5 Interviewing: the interviewee with something to hide or needing reassurance; overcoming tenseor locked attitudes; the difference between defensive and cold; folded arms; inclusion and exclusion techniques. Part 6 Being assertive: staying in charge; dominant body language that is positive; gaze behaviour; advice for the newly promoted; power plays with office furniture and layout; recognizing and responding to submissive gestures. Part 7 Doubt and disbelief: lying; exaggeration; how to lie or avoid telling the truth. Part 8 International etiquette: reading body language abroad; cultural differences. Part 9 After hours: courtship gestures; work-related socialising.show more