Being a Medical Clerical Worker

Being a Medical Clerical Worker

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For use as a core text in high school medical clerical classes, proprietary schools and community college courses.

An introduction for the medical clerical worker, this text not only teaches an overview of information needed, but also introduces students to the opportunities to branch out into allied fields, including medical records and billing. Concise and well-written, this text focuses on front office administrative training; and is up-to-date with regulations and technology. It includes updated insurance forms, procedures, and codes, as well as diagnostic testing to prepare students for the ever-changing health care environment.
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Product details

  • Paperback | 304 pages
  • 212.3 x 279.9 x 21.8mm | 830.09g
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 3rd edition
  • 0131126725
  • 9780131126725

Back cover copy

Being A Medical Clerical Worker is an ideal resource becoming a medical clerical worker in today's ever changing health care environment. The Third Edition has been revised and updated to include the latest information, while retaining an emphasis on the safety, ethical and legal considerations that all medical clerical workers must understand. This is a current and complete reference for individuals interested in the varied opportunities available for today's medical clerical worker.
Features Include:
Over 100 new vocabulary entries Expanded certification information Expanded legal and ethical information Information about HIPPA regulations Critical Thinking Exercises in most chapter based on real-life scenarios in the workplace Updated learning activities Expanded safety procedures Updated information about computerization in the workplace Expanded descriptions about latest medical office information technology Revised diagnostic testing section Updated health insurance information
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Table of contents

(NOTE: Each chapter contains Vocabulary, Objectives, and Learning Activities.)

1. Introduction to Being a Medical Clerical Worker.

2. Medical Ethics and Legal Responsibilities.

3. Medical Terminology.

4. Safety and Emergency Care.

5. The Human Body in Health and Disease.

6. Dealing Successfully with Patients and Coworkers.

7. Reception Techniques.

8. Written Communications.

9. The Patient's Record.

10. Understanding Medication Orders.

11. Diagnostic Testing.

12. Medical Office Information Technology.

13. Health Insurance.

14. Daily Financial Responsibilities: Bookkeeping.

15. Daily Financial Responsibilities: Billing and Collection.

16. Daily Financial Responsibilities: Banking Procedures.

17. Office Maintenance and Management.

18. Finding the Right Job.
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About Kay Cox-Stevens

Jacquelyn Marshall, BA, MT, MA, has been a health care worker, serving as a clinical laboratory scientist, for over twenty years. Ms. Marshall has also served as a science curriculum writer/consultant and has developed Model Curriculum Standards for Vocational Health Occupations throughout California. She has also taught vocational health care courses after receiving a teaching credential. Ms. Marshall currently is a freelance medical writer and is author of eight textbooks. She has also developed several instructor's guides and has edited and contributed to three medical series.
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