BE A SUCCESSFUL SUPERVISOR

BE A SUCCESSFUL SUPERVISOR

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Description

Offering guidance to the newly-promoted supervisor, this handbook describes the specific activities and duties carried out, and the skills and techniques which will be required. Self-check lists are used throughout the text to allow readers to monitor their progress.show more

Product details

  • Book | 96 pages
  • Kogan Page Ltd
  • London, United Kingdom
  • Illustrations, forms
  • 0749414928
  • 9780749414924

Table of contents

The supervisor's job; start-up induction; mutual objective-setting; project planning; delegation; active listening; briefing; coaching; appraising progress; challenging substandard performance; critical incident learning; decision grids; maintaining authority and self-esteem; de-stressing.show more