Be My Guest Audio CD Set (2 CDs)
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Teacher's Book are also available.
- 124.5 x 142.2 x 10.2mm | 68.04g
- 14 Oct 2002
- CAMBRIDGE UNIVERSITY PRESS
- Cambridge, United Kingdom
Table of contents
1 Introductions 2 The Check-in 3 The hotel bedroom 4 The bathroom, the porter 5 Services in the hotel 6 Location of facilities 7 Room services 8 Problems and solutions 9 Taking bar orders 10 In the restaurant (1) 11 In the restaurant (2) 12 Interesting places to visit 13 Enquiries 14 Using the phone 15 The check-out Personal job files Speaking practice Tapescripts Verb list