The Basics of Benchmarking

The Basics of Benchmarking

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The first part of "The Basics of Benchmarking "provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.
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Product details

  • Paperback | 80 pages
  • 126 x 176.8 x 5.1mm | 81.65g
  • Productivity Press
  • Oregon, United States
  • English
  • 0527763012
  • 9780527763015
  • 1,078,841

Table of contents

Chapter 1: The Language of BenchmarkingChapter 2: Commonly Asked Questions About BenchmarkingChapter 3: The Three Phases of Benchmarking: An IntroductionChapter 4: Analysis Phase OutputsChapter 5: Discovery Phase OutputsChapter 6: Implementation Phase OutputsChapter 7: Conducting a Site Visit
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