Basic Quality Improvement

Basic Quality Improvement

  • Paperback
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Presents the basics of quality improvement vital to successful competition in today's expanding global economy. Beginning with an analysis of customers and processes, the book discusses basic techniques for quality improvement and progresses to more complex and advanced methods.
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Product details

  • Paperback | 304 pages
  • 211 x 279mm | 450g
  • Prentice-Hall
  • Harlow, United Kingdom
  • review questions
  • 0130526223
  • 9780130526229

Table of contents

The evolution of statistical process control; defining problems and setting priorities; analyzing the process; describing the data using statistics; predicting outcomes and estimating populations; process capability and pre-control charts; control charts; attribute control charts; determining the cause continuous process; improvement.
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