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Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Attensity provides hosted, integrated and stand-alone text analytics solutions for Customer Experience Management. Attensity's software applications extract facts, relationships and sentiment from unstructured data, which comprise approximately 85% of the information companies store electronically. The software uses natural language processing technology to address collective intelligence in social media and forums; the voice of the customer in surveys and emails; Social Customer Relationship Management; e-services; research and e-discovery; risk and compliance; and intelligence analysis.
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Product details

  • Paperback | 104 pages
  • 152 x 229 x 6mm | 163g
  • Chrono Press
  • United States
  • English
  • 6136651696
  • 9786136651699