Appraisal : Improving Performance and Developing the Individual

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In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organisation's performance. Key topics covered include: * Designing an appraisal system * Identifying and developing talent * Multi-level and multi-source feedback * Appraising professionals * Cultural challenges * Evaluating and maintaining appraisal systems Appraisal: Improving Performance and Developing the Individual, 5th Edition, is a standard in the field and essential reading for all students of HRM and occupational psychology, and for any HRM professional looking to develop more effective performance appraisal more

Product details

  • Paperback | 280 pages
  • 156 x 234 x 15.24mm | 476g
  • Taylor & Francis Ltd
  • London, United Kingdom
  • English
  • Revised
  • 5th Revised edition
  • 6 black & white illustrations, 8 black & white tables, 6 black & white line drawings
  • 1138936103
  • 9781138936102

Review quote

'Performance appraisal has been criticised in recent years, but this book, based on an objective review of the evidence, reminds us of the adage that there is probably nothing better than a well-designed system, but definitely nothing worse than a poorly designed one.' - Paul Sparrow, Director, Centre for Performance-Led HR and Professor, Lancaster University, UK 'Performance management has moved from the single practice of performance appraisal to a much broader approach. Fletcher and Williams contribute to a better understanding of these systems and address practical issues that arise in motivating, developing and assessing employee performance in the context of these systems. ' - Adelien Decramer, Assistant Professor HRM, Ghent University, Belgiumshow more

About Clive Fletcher

Clive Fletcher is Professor Emeritus in Occupational Psychology at Goldsmiths, University of London, UK. He has authored more than 200 books, articles and conference papers on appraisal and assessment, and has been a consultant on appraisal to a wide range of organisations in both the public and private sectors. Richard Williams has had a career that has spanned the academic world and the public sector as an occupational psychologist. Previous posts include Programme Director for MSc courses in the Department of Organizational Psychology at Birkbeck, University of London and Chief Occupational Psychologist in a UK Government more

Table of contents

1. Appraisal and Its Place in Performance Management 2. The Aims of Appraisal: Organisational and Individual Perspectives 3. Performance 4. Assessing Performance, the Person and the Situation 5. Designing Appraisal Systems 6. Appraising, Identifying and Developing Potential 7. Multi-Level, Multi-Source Feedback for Appraisal and Development 8. Appraisal with Professionals, And Across Different Sectors 9. Cultural Challenges in Applying Performance Appraisal 10. Training, and the Implementation and Maintenance of Appraisal 11. Performance Appraisal: Best Practice, Best Results Appendix A: Job and Work Analysis and Competency Modelling Appendix B: Measures for Evaluating the Effects and Impact of PAshow more