Analyzing 911 Homicide Calls : Practical Aspects and Applications
- Hardback | 340 pages
- 156 x 235 x 22.86mm | 748g
- 03 Jan 2017
- Taylor & Francis Inc
- Productivity Press
- Portland, United States
- 13 Line drawings, black and white; 47 Halftones, black and white; 1 Tables, black and white
Other books in this series
12 May 2015
26 Jul 2016
20 Sep 2016
15 Dec 2016
21 Oct 2013
15 Jan 2016
03 Jan 2017
18 Jul 2017
08 Nov 2018
02 Aug 2018
Table of contents
Part 1: Introduction
Chapter One: The Critical Value of 911 Call Analysis
Chapter Two: Case Study: Mr. and Mrs. Hunt
Part 2: Who Is the Call About?
Chapter Three: Does the Caller Demand Help?
Chapter Four: Does the Caller Provide an Immediate Assessment of the Victim?
Chapter Five: Who is the Caller's Focus?
Chapter Six: Does the Caller Accept the Victim's Death?
Chapter Seven: Does the Caller Provide Aid to the Victim as Directed?
Part 3: What is the Call About?
Chapter Eight: Is the Information Relevant?
Chapter Nine: How Does the Caller Describe the Situation?
Chapter Ten: How Does the Caller Prioritize the Information?
Chapter Eleven: How Does the Caller Describe the Conditions?
Part 4: How is the Call Made?
Chapter Twelve: Does the Caller Express Urgency or No Urgency?
Chapter Thirteen: Is the Caller Fearful?
Chapter Fourteen: Is the Caller in Close Proximity to the Victim?
Chapter Fifteen: Does the Caller Begin with Initial Sounds or Initial Delays?
Chapter Sixteen: Does the Caller Use Aggressive Demands or Passive Defenses?
Chapter Seventeen: Does the Caller Show Cooperation with Dispatcher or Resistance to Dispatcher?
Part 5: Independent Guilty Indicators
Chapter Eighteen: Attempts to Convince
Chapter Nineteen: Awkward Phrases
Chapter Twenty: Conflicting Facts
Chapter Twenty-One: "Huh?" Factor
Chapter Twenty-Two: "I Don't Know"
Chapter Twenty-Three: Isolated "Please"
Chapter Twenty-Four: Lack of Contractions
Chapter Twenty-Five: No Modulation
Chapter Twenty-Six: Unexplained Knowledge
Chapter Twenty-Seven: Indicators Trending Toward Guilty
Part 6: The Big Picture
Chapter Twenty-Eight: Does the Call Match the Scene?
Chapter Twenty-Nine: Create a Timeline: Murder Does Not Happen in a Vacuum
Part 7: 911 Analysis Tips for the Law Enforcement Team
Chapter Thirty: 911 Analysis Tips for Dispatchers
Chapter Thirty-One: 911 Analysis Tips for Patrol Officers
Chapter Thirty-Two: 911 Analysis Tips for Investigators
Chapter Thirty-Three: 911 Analysis Tips for Prosecutors
Chapter Thirty-Four: Case Studies
Appendix A: Case Study Analyses
Appendix B: Glossary of Terms
About Tracy Harpster
Dr. Susan Adams, a retired FBI Agent, is an international speaker and author in Investigative Interviewing Techniques. She has taught in Vienna, Prague, Edinburgh, Ottawa, Toronto, and throughout the United States. Her work appears in over a dozen international journals, books and law enforcement publications. As an instructor at the FBI Academy, Dr. Adams supervised the FBI Academy Unit responsible for teaching Investigative Interviewing and Statement Analysis to National Academy police officers and FBI Agents. She currently teaches Criminal Justice at the Graduate School of the University of Maryland University College. Dr. Adams earned her Ph.D. in Human Development from Virginia Tech and received the University of Virginia's Jefferson Award for Excellence in Research for her study examining indicators of veracity and deception in written statements provided to law enforcement. She serves as a member of the Vidocq Society, a non-profit group of forensic professionals who offer their services to help solve cold case homicides.