101 WAYS TO BOOST CUSTOMER SATISFACTION`

101 WAYS TO BOOST CUSTOMER SATISFACTION`

  • Book

List price: US$13.40

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks

Description

This practical handbook suggests 101 ways to build and maintain customer satisfaction. It focuses on the internal as well as external business practices which affect relationships with customers, and teaches how to build strong, lasting and profitable relationships.show more

Product details

  • Book | 128 pages
  • Kogan Page Ltd
  • London, United Kingdom
  • 0749423013
  • 9780749423018

Table of contents

Cultivate your customer service; quicken your quality; captivate your customer relations; bring about your business processes; crystallize your communications; enhance your employee relations; improve your image.show more