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Welcome to customer service at The Book Depository.
We're committed to giving our customers the best possible experience of book buying online, with availability over 9 million titles within 48 hours and free worldwide shipping.
The links below summarise the answers to some of the most common queries we receive, however we're always happy to hear from customers, you can contact us directly via our online contact form.
All the very best
Kieron- eBooks
- eBooks FAQ
Key People
The Book Depository
Our Managing Director is Kieron Smith, previously MD of BookRabbit, Head of Online at Waterstone's and GAME Stores Group. Kieron has over 12 years book industry experience working for WHSmith Retail, Ottakar's and BCA. He can be contacted via
.Andy Chart is our Head of Commercial. Andy has worked in various national and international sales roles for Blackwells, Waterstones, Dillons and WHSmith. Andy can be contacted via
.Stuart Felton is one of our owners and our Chief Operating Officer. Stuart has had 15 years commercial experience in FMCG and in the Automotive arena. He has an Engineering and Industrial Management degree from The University of Liverpool.
Our Chief Technical Officer is Emad El Deen El Akehal, originally from Egypt, who has a MSc in Information Technology from The IT University of Copenhagen. Emad has worked throughout Europe and the Middle East. He is currently leading the PhD research project into Multiagent e-Trading at The University of Bath.
