Welcome to customer service at The Book Depository.
We're committed to giving our customers the best possible experience of book buying online, with availability over 9 million titles within 48 hours and free worldwide shipping.
The links below summarise the answers to some of the most common queries we receive, however we're always happy to hear from customers, you can contact us directly via our online contact form.
- Common Questions
- You & Yours
- Delivery and shipping
- Prices and offers
- About Us
What payment types do you accept?
We accept payments made with the following credit cards: VISA, MasterCard, AMEX, VISA Debit, VISA Delta, Maestro, Electron. We are also happy to accept PayPal. Unfortunately, we are unable to accept JCB.
Once you have entered your details online through our secure server, you have the option to store the card for use in the future, subsequent orders can be placed simply by logging into your account using your email address and password and selecting a credit card option from the list of those previously used - you would still have to enter the card's CVV number at this point.
Our books are priced in Sterling, Euros, US Dollars, Australian Dollars, New Zealand Dollars, Singapore Dollars and Canadian Dollars - there is a select currency dropdown menu at the top right of the homepage to change the currency display into the one most appropriate for you. We charge in the currency selected.
We're sorry we currently can not take payment in New Zealand and Singapore Dollars with AMEX cards, we hope this will change soon.