Welcome to customer service at Book Depository.
We're committed to giving our customers the best possible experience of book buying online, with availability over 9 million titles within 48 hours and free delivery worldwide.
The links below summarise the answers to some of the most common queries we receive, however we're always happy to hear from customers, you can contact us directly via our online contact form.
- Common Questions
- You & Yours
- Delivery and shipping
- Prices and offers
- About Us
How we price our books
Books on the site are priced in Sterling, Euros, US Dollars, Canadian Dollars, Australian Dollars, NZ Dollars, Singapore Dollars, Hong Kong Dollars, Czech Koruna, Israeli Shekel, Japanese Yen, Norwegian Krona, Polish Zloty, Swedish Krona, Swiss Franc and Thai Baht as selected by the customer.
Additional VAT may be payable within the EU, details of which can be found in our terms and conditions.
Non book product e.g. stationery, audio books etc have the standard rate of VAT applied.
VAT on pre-orders will be estimated, the actual amount paid in VAT will be confirmed on the dispatch note, the price of goods will not change as a result.