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    Working with Emotional Intelligence (Paperback) By (author) Daniel Goleman

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    DescriptionDo you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? Daniel Goleman draws on unparalleled access to business leaders around the world and the thorough research that is his trademark. He demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise in this inspiring sequel.


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  • Full bibliographic data for Working with Emotional Intelligence

    Title
    Working with Emotional Intelligence
    Authors and contributors
    By (author) Daniel Goleman
    Physical properties
    Format: Paperback
    Number of pages: 400
    Width: 128 mm
    Height: 198 mm
    Thickness: 28 mm
    Weight: 281 g
    Language
    English
    ISBN
    ISBN 13: 9780747543848
    ISBN 10: 0747543844
    Classifications

    BIC E4L: PSY
    Nielsen BookScan Product Class 3: T17.9
    BIC subject category V2: KJM
    LC subject heading:
    BIC subject category V2: VSP
    LC subject heading: ,
    BIC subject category V2: JMJ
    LC subject heading:
    Libri: B-961
    Warengruppen-Systematik des deutschen Buchhandels: 25310
    DC21: 158.7
    BISAC V2.8: PSY013000, BUS000000, SEL027000
    Thema V1.0: KJM, VSP, JMJ
    Edition
    New edition
    Edition statement
    New edition
    Publisher
    Bloomsbury Publishing PLC
    Imprint name
    Bloomsbury Publishing PLC
    Publication date
    29 June 1999
    Publication City/Country
    London
    Review quote
    'Goleman explores how to develop raw emotional intelligence into emotional competency, which in turn can be used to turn difficult situations into rewarding ones' Independent
    Review text
    The author of the bestseller Emotional Intelligence (1995) expands on his earlier work by documenting the significance of emotional intelligence in the world of work at both the individual and organizational levels. Goleman, formerly a brain sciences editor for the New York Times and now the CEO of a consulting firm, Emotional Intelligence Services, asserts that emotional intelligence, more than IQ and technical knowhow, gives a valuable competitive edge to organizations and is crucial to the success of individuals, and he buttressed this assertion by citing both research studies and anecdotal evidence.(For newcomers to the concept, a summary of emotional intelligence is included in Appendix 1.) Emotional intelligence encompasses both personal and social competencies. Among the personal competencies are self-awareness, self-regulation, and motivation, while the social competencies include empathy and the various skills for inducing desirable responses in others. Goleman analyzes the various aspects of each skill and has a seemingly bottomless cache of stories demonstrating how people with and without these skills operate. For his examples, he draws heavily on corporate America - Ford, Intel, IBM, Xerox, etc. - but with a sprinkling of more esoteric subjects: Mike Tyson, WWII's Manhattan Project, and a generous sprinkling of foreign and multinational concerns. Happily, emotional intelligence is a quality that can be acquired. While not claiming to offer a self-help manual, Goleman presents specific guidelines for teaching emotional intelligence within an organization. Those wanting to set up such a training program and wishing more guidance than the basic principles offered here are invited to contact Goleman's firm for practical assistance. While the various qualities making up emotional intelligence occasionally tend to overlap and blur into each other, and the many case histories come to have a certain sameness, Goleman's essential message comes through loud and clear. (Kirkus Reviews)