The Trusted Advisor

The Trusted Advisor

Paperback

By (author) David H. Maister, By (author) Robert Galford, By (author) Charles W Green

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  • Publisher: Free Press
  • Format: Paperback | 224 pages
  • Dimensions: 152mm x 232mm x 20mm | 340g
  • Publication date: 2 January 2002
  • Publication City/Country: London
  • ISBN 10: 0743207769
  • ISBN 13: 9780743207768
  • Edition: New edition
  • Edition statement: New edition
  • Sales rank: 15,684

Product description

This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence.

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Author information

David H. Maister, of Maister Associates, Inc. is the author of two previous highly acclaimed business books and is also a former professor at the Harvard Business School. Charles Green, a former vice president of the famed MAC Group, is the founder of GreenSea Consulting. Robert Galford teaches business management courses at Columbia School of Business and Kellog Graduate School of Management.

Review quote

William F. Stasiorsenior chairman and former CEO, Booz-Allen & HamiltonThis book is engaging, enjoyable, and absolutely on target. It is packed with truth. "The Trusted Advisor" will guide success not just in the advisory professions but in leadership and life as well.