This is Service Design Thinking: Basics, Tools, Cases (Hardback)
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Short Description for This is Service Design Thinking Service design is the biggest new field of business consulting today. This first practical book gives the basics, the tools, and tje cases.
- Published: 01 June 2012
- Format: Hardback 376 pages
- ISBN 13: 9789063692568 ISBN 10: 9063692560
- Sales rank: 42,565
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Full description for This is Service Design Thinking
The book introduces the emerging field of service design thinking in an accessible manner to beginners and students and it broadens the knowledge and can act as a resource for experienced design professionals. It showcases twenty-five adaptable service design tools and gives concrete examples of the practice of service design through five international case studies.